Al-Nelia Calma

Al-Nelia Calma

About

Detail

Helping Businesses Scale with Remote Teams | Founder & Coach, ANN Digital Districts – Remote BPO Agency | Trainer of Virtual & Customer Support Professionals |
Lagos, Nigeria

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Isimi Lagos
    Spa Manager
    Isimi Lagos
    May 2026 - Current (4 months)
  • ANN Digital Districts
    Founder
    ANN Digital Districts
    Jul 2025 - Current (1 year 2 months)
    At ANN Digital District, we provide professional BPO services tailored to support businesses across various industries. Our core offerings include cold calling and telemarketing, lead generation through social media and digital channels, and email marketing to drive client engagement. We also offer virtual assistance for administrative tasks, customer support via phone, email, and chat, and property management assistance for short-term rental platforms. Our remote team is trained to deliver consistent, high-quality results aligned with your business goals.
  • Meta
    Facilities and Green Design
    Meta
    Nov 2022 - Current (3 years 10 months)
    Provide behind-the-scenes operational support for the planning, coordination, and upkeep of indoor plant installations across Meta’s office facilities. Work cross-functionally with facility managers, vendors, and design teams to maintain service records, ensure plant health, and align daily operations with sustainability and wellness goals.
  • Globe Williams International
    Project Management Support Specialist
    Globe Williams International
    Aug 2019 - Current (7 years 1 month)
    Provide project coordination and client service support for indoor and outdoor landscaping projects. Manage workflows from client inquiry to post-installation care, ensuring timely delivery, quality service, and consistent communication across teams and vendors.
  • T
    Company Owner/Virtual Operation Specialist
    The Floral Avenue
    Apr 2019 - Current (7 years 5 months)
    Passionate about transforming spaces through creative landscaping and elegant flower arrangements. I specialize in designing stunning gardens, curated outdoor areas, and floral installations for weddings, corporate events, and private residences. With an eye for detail and a commitment to quality, I blend artistry with nature to create memorable, harmonious environments. My services include business areas and regular garden maintenance to ensure every space remains vibrant and well-kept throughout the seasons. Provide comprehensive virtual operations and administrative support for a creative landscaping and floral design brand. Manage digital workflows across scheduling, invoicing, vendor coordination, and client communication to ensure smo
  • Taka Live BR
    Business Development Specialist
    Taka Live BR
    Jan 2026 - May 2026 (5 months)
  • GAOTek Inc
    Human Resources Team Lead
    GAOTek Inc
    Oct 2025 - Jan 2026 (4 months)
  • GAOTek Inc
    Human Resources Intern
    GAOTek Inc
    Jul 2025 - Jan 2026 (7 months)
  • The Learning Lab
    Founder
    The Learning Lab
    Jun 2025 - Jan 2026 (8 months)
    As the Founder and Lead Coach of The Learning Lab, I design and deliver hands-on training programs that equip aspiring Virtual Assistants with in-demand digital skills. From foundational training in tools like Google Workspace, Canva, and CRM platforms to career development support, I guide students through every step, from skill-building to securing internship opportunities, ensuring they gain both confidence and real-world experience.
  • Lucid Achievement
    Caller Virtual Assistant
    Lucid Achievement
    Jun 2025 - Aug 2025 (3 months)
  • Forex Trading
    Outbound Sales Agent
    Forex Trading
    May 2025 - Jul 2025 (3 months)
    Outbound Sales Specialist – Forex Trading Bot As an Outbound Sales Specialist for a Forex trading bot, I specialize in driving business growth by identifying, engaging, and converting potential clients interested in automated forex trading solutions. My responsibilities include initiating cold calls and emails, delivering tailored sales pitches, and educating prospects on how our trading bot can optimize their trading performance through automation, real-time market analysis, and strategic execution. I leverage deep knowledge of the forex market and trading technologies to address client pain points, demonstrate product value, and build long-term relationships. Using CRM tools, I track leads, manage pipelines, and collaborate with the marke
  • S
    General Manager
    Somewhere Restaurant and Lounge Lagos Nigeria
    Apr 2023 - Jul 2024 (1 year 4 months)
    Led daily administrative operations, team coordination, and guest service oversight in a dynamic hospitality setting. Ensured smooth internal communication, efficient task management, and consistent service delivery to enhance customer satisfaction.
  • A
    Co-Owner
    ABC Express Ticketing Phils
    Jul 2018 - Mar 2021 (2 years 9 months)
  • C
    Caregiver
    Chew Hwa Kiow
    Sep 2011 - Aug 2015 (4 years)
Education verified_user 0% verified
  • Career Crafters Academy
    Intensive Virtual Assistant Training
    Career Crafters Academy
    Apr 2025 - May 2025 (2 months)
  • D
    Bar Management and Customer Service Training
    Diageo Bar Academy Essentials
    Mar 2024 - May 2024 (3 months)
  • I
    International Caregiving NC II, Health/Health Care Administration/Management
    IBA COLLEGE OF MINDANAO
    Jan 2008 - Jan 2009 (1 year 1 month)
  • Central Mindanao University
    Special Course in Dairy Production and Management, Dairy Husbandry and Production
    Central Mindanao University
    Jun 2007 - Mar 2008 (10 months)
  • Liceo de Cagayan University
    Bachelor of Science, Marketing/Marketing Management
    Liceo de Cagayan University
    Jan 1994 - Jan 1998 (4 years 1 month)
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