Whitney Burchill

Whitney Burchill

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Detail

Head of Customer Success
Spanish Fork, Utah, United States

Timeline


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Résumé


Jobs verified_user 0% verified
  • Christopherson Business Travel
    Head of Customer Success
    Christopherson Business Travel
    Jan 2023 - Current (3 years 8 months)
  • Podium
    Customer Success Director - Enterprise Accounts
    Podium
    Feb 2022 - Dec 2022 (11 months)
    Affected by lay-offs
  • Podium
    Customer Success Manager - Strategic Accounts
    Podium
    Apr 2020 - Mar 2022 (2 years)
    I am directly responsible for owning the relationships of Podium’s high-value Automotive clients. I help enable my clients to be the most successful they can with the Podium platform by working with business owners to identify, design and implement the process changes that will make Podium a seamless part of their business. I also help them customize a set of goals to help measure success and work alongside them by meeting regularly and game planning on how to achieve these goals. I am creative and consultative to overcome any obstacles we run into and help deliver a roadmap to success for my clients.
  • Podium
    Client Success Manager
    Podium
    Sep 2018 - Apr 2020 (1 year 8 months)
  • Podiumcom
    Product Support Specialist
    Podiumcom
    Nov 2017 - Jul 2018 (9 months)
  • Podiumcom
    Customer Support Specialist
    Podiumcom
    Nov 2017 - Jul 2018 (9 months)
  • Wells Fargo
    Lead Teller
    Wells Fargo
    Dec 2015 - Nov 2017 (2 years)
    Preform excellent customer service to WOW costumers, manage a till, run transactions correctly, accomplish goals that are set daily weekly and quarterly, pitch solutions to help customers financially and send people who are interested over to bankers. Leading and learning each personalities of my team to better coach and assist them in connecting with customers .
  • c
    Volunteer
    church of Jesus Christ of latter day saints
    Apr 2014 - Oct 2015 (1 year 7 months)
  • Novarad
    Sales Lead Supervisor
    Novarad
    Oct 2012 - Mar 2014 (1 year 6 months)
    Oversee the work forces of the sales lead generator team, work alongside them to accomplish goals and tasks, evaluate the tactics of the team and put together training meetings to improve efforts. Set sales goals for the team and individually. Work the sales floor with the team to generate as many leads as possible.
Education verified_user 0% verified
  • Utah Valley University
    Behavioral Science, Psychology
    Utah Valley University
    Jan 2016 - Jan 2020 (4 years 1 month)
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