Morgan Luly

Implementation Manager

Rippling

Feb 2026 - Current (6 months)

Implementation Manager, Consultative

Rippling

Feb 2026 - Current (6 months)

Enterprise Implementation Manager

Maptician

Jul 2024 - Jan 2026 (1 year 7 months)

- Lead end-to-end enterprise implementations of workplace management solutions, partnering with cross-functional stakeholders to deliver on-time, high-quality deployments - Serve as the primary client advisor throughout implementation, translating business requirements into scalable, data-driven workplace strategies - Configure and optimize the platform to align with client needs, including space planning, occupancy tracking, and performance analytics - Drive adoption and change management by delivering training, best practices, and ongoing support to ensure long-term client success - Collaborate with sales, product, and customer success teams to continuously improve implementation processes and enhance the overall client experience

Implementation Manager

Maptician

Jul 2024 - Jan 2026 (1 year 7 months)

Co-Founder/Owner

Barish Collective

Oct 2023 - Current (2 years 10 months)

Bar-ish Collective is a premier mobile event service that is guaranteed to elevate any event! 🥂 Our unique mobile bar, customizable add-ons, and experienced bartenders are certain to be the perfect addition to an event of any kind or size. Whether you're looking for a candy shop, popcorn bar, hot cocoa station, coffee stop, or wine & cocktail bar, we can help make your event unforgettable. ✨

Senior Customer Success Manager

Sendlane

Mar 2022 - Jul 2024 (2 years 5 months)

- Manage a diverse portfolio of customers spanning SMB and Mid-Market segments across various e-commerce industries. - Utilize data insights to identify high-impact accounts, refining outreach strategies to reduce customer churn and increase overall satisfaction. -Leveraged Quarterly Business Reviews (QBRs) to deliver tailored, innovative recommendations, driving customer ROI and accountability through follow-up strategies. - Collaborate with clients to manage contractual agreements, payments, and financial aspects - Collaborate with sales teams to build account expansion plans, outlining objectives, requirements, and timelines. - Effectively communicate complex technical concepts to diverse stakeholders, presenting at executive meetings an

Senior Client Success Manager

Square Panda Inc

Jan 2022 - Mar 2022 (3 months)

- Develop and build strong relationships with clients at the administrative and educator level, school and district level - Understand customers’ needs and priorities to optimize the use of the product - Deliver in-person or live webinar training to begin the implemenation process - Collects customer feedback to improve process and planning - Gather and analyze campaign data results and communicates findings with clients - Collaborate closely with various cross-functional teams (Product Management, Marketing and Sales) to drive better results - Proactively manage a portfolio of clients once the implementation phase is completed - Identify new opportunities: up-sell, cross-sell, additional training - Onboard new team members

Client Relationship Manager

Square Panda Inc

Jul 2019 - Jan 2022 (2 years 7 months)

Skills: Customer Service Management • Account Management

Regional Sales Coordinator

Assurity Lincoln Nebraska

Oct 2017 - Jul 2019 (1 year 10 months)

Internal wholesaler for independent insurance brokerage agencies and agents in the West Central territory. Training -Create and update current on-boarding webinars for us with new recruits -Product training in the form of conference calls and webinars -On-boarding from initial recruitment up through contracting and writing their first application -Attend in-person regional training to offices and their staff Sales -Reach out to new and existing markets, wholesalers, brokers, and agents regarding our products, what's new, and creating new business opportunities -Assist in providing illustrations and writing applications

Accounts Payable

Lincoln Industries

Jan 2015 - Oct 2017 (2 years 10 months)

-Invoices and vendor correspondence -Process invoices for supplies and repairs -Manage utilities invoicing and payment processing -Sales/Use tax returns -Expense Report Management/Training - Set up new vendors in Microsoft Navision system, obtain W9s, and connect with vendor’s AR department. - Process all payments owed by check writing or virtual credit card payment. - Update general ledger and month end closing. - Strong communication and cooperation with other accounting department positions such as accounts receivable and payroll.

Coach Relations

Hudl

Jan 2012 - Oct 2014 (2 years 10 months)

Account Management - Manage all accounts in western region - Work with three Hudl sales reps - Handle billing and invoice questions for coaches and school billing departments - Traveled nationwide to present and meet with current or potential clients. Coach Support - Handle Billing, Support, and Sales line calls. - Create invoices and quotes for school accounts. Healthy Hudl Task Force - Create wellness rewards program to implement March of 2014 - Meet bi-weekly to discuss new events and campaigns. - Create and deliver monthly health newsletter through MailChimp services. - Create healthy alternatives for daily lunches and social work functions. - Manage Healthy Hudl Twitter postings. - Lead weekly company-wide bootcamp classes Volle

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