CJ Villanueva

Jobs 0% verified

Administrative Assistant

Sarpinos Canada

Jun 2022 - Current (4 years 4 months)

Calendar and Email Management
Administrative Tasks
Daily and EOD Report Management
Customer Service
Feedback Management
Virtual Assistant

Wing Assistant

Dec 2021 - May 2022 (6 months)

Data Input
Calendar and Email Management
Online Research
P

Office Associate

PTG Automotive Solutions

Aug 2020 - Aug 2021 (1 year 1 month)

Email & Call Management
> Tagged tickets
> Handled incoming & outgoing emails / calls
> Assigned emails to the right department
Data & Report Management
> Consolidated EOD / MOD progress reports
> Organized trackers for new & aging tickets
Customer Service Representative

Concentrix

Jul 2018 - Feb 2020 (1 year 8 months)

eBay NA Sell Inbound Support
> Assisted eBay sellers in listing items on their selling page
> Shipping of orders inquiries
> Product disputes
> Billing Information of eBay sellers
Customer Service Representative

Sitel Group

Jul 2014 - Apr 2018 (3 years 10 months)

CAPITAL ONE
> Inbound calls support
> Credit card statement assistance to customers
> Fees Disputes
AT&T Inbound and Outbound Support
> Basic internet troubleshooting assistance
> Billing information
> Scheduling technician appointments
> Modem configuration

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