Hannah Abboud

Executive Coordinator, Office of the CEO

Aircall

Mar 2025 - Current (1 year 5 months)

Workplace Service Coordinator

Salesforce

May 2024 - Mar 2025 (11 months)

[10-month contract] - The face of the Salesforce Bellevue office, creating the essential first impressions for both guests and employees while bringing the Salesforce brand to life. - Demonstrates the ability to thrive in a dynamic, fast-paced environment while showcasing strong communication skills. - The information hub for staff and others daily, regularly updating and maintaining a wide array of resources and tools. - Assists in managing special projects and stretch assignments at the request of leadership

Service concierge

Jaguar Land Rover Bellevue

Jun 2023 - May 2024 (1 year)

- First point of contact in a fast-paced service department at a luxury car dealership, providing comprehensive service. - Cultivates positive relationships with customers. - Ability to quickly connect customers with the appropriate resources. - High-touch transactional support that maintains the company’s luxury brand experience. - Developed administrative systems to meet business needs. - Recognized as Employee of the Month after four months of continuous service. - Known for cultivating outstanding partnerships with clients and colleagues.

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Intern

University of Redlands Gender Justice Center

Jan 2023 - Apr 2023 (4 months)

- The Gender Justice Center is a part of University of Redland’s office of Campus Diversity and Inclusion. Its purpose is to provide a safe and inclusive environment for students on campus. - Worked on several projects in support of the center’s mission and community building.

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Intern

University of Redlands Social Justice Conference

Jan 2023 - Apr 2023 (4 months)

- Co-led the comprehensive planning and execution of the University of Redlands’ Social Justice Conference. - Served as program manager for a full day of discussion panels covering various topics, as well as senior capstone speeches centered on social justice issues, dialogue, and community engagement. - Managed marketing and promotional materials for events, including submissions for essay and art contests. - Stewardship of budgetary and volunteer resources

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Front Desk Receptionist

LuxLab Salon

Oct 2019 - Jul 2023 (3 years 10 months)

- Manage end-to-end guest experience from check in to check out for a high-end luxury salon - Ensure salon environment is clean, sanitary and at the ready meeting all COVID CDC guidelines - Screen each guest in accordance with salon COVID policies

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Manager

LuxLab Salon

Oct 2019 - Aug 2022 (2 years 11 months)

- Developed new onboarding process and tools for recruiting, onboarding, and training new receptionists - Managed daily schedule to ensure seamless salon operations - Developed best practices for salon operations to ensure consistent guest experience - Project management of special projects in support of the owners such as the implementation of new software and tracking systems, inventory management, etc. - Managed a team of 10 part-time receptionists and recruited new team members

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