Daniel Townsend
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AI & Innovation Transformation Leader | Growth Architect | Scaling Startups and Global Enterprises
United States
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Résumé
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- EPartnerEnsemble InnovationJan 2024 - Current (2 years 8 months)I advise on which companies and founders to invest in. Because part of our investment is in services related to Artificial Intelligence, I help founders and leaders envision what is possible with AI and to use AI as a strategic differentiator or as a growth catalyst.
- TVenture PartnerTribes VenturesOct 2023 - Current (2 years 11 months)11 Tribes is an early-stage venture fund with a mission to catalyze the potential of purpose-driven entrepreneurs to promote human flourishing. In order to do this well, they seek returns beyond the accumulation of financial wealth. They provide entrepreneurs with the right relational, intellectual, and financial resources to see both the business and the people within that business flourish. Their proactive approach leads to entrepreneurs and companies that are more durable, more sustainable, and more profitable. My role is evaluating, advising, and providing feedback on eCommerce, AI, SaaS and B2B -related companies to 11 Tribes investors as well as the companies being reviewed and invested in.
Co-FounderCoPilot InnovationsSep 2023 - Current (3 years)Led the development of the AI-powered tool "Launchpad" that automated client workflows, resulting in a 25% reduction in manual processing time. Spearheaded a project integrating machine learning algorithms to enhance customer data analysis, boosting client retention rates by 15%.- Managing Director, Enterprise Solutions & AnalyticsHuronNov 2020 - Jun 2022 (1 year 8 months)Huron is a Global Management Consulting Firm focused in the areas of Healthcare, Education, Energy and Strategy. My role at Huron was to incubate and lead a Salesforce Vlocity Practice focused on the Healthcare and Payer verticals. In addition to P&L responsibility for the practice and exceeding our year 1 targets, I also co-incubated a new SaaS product offering specifically focused on Payers.
- FChief Executive OfficerForce IQAug 2018 - Nov 2020 (2 years 4 months)ForceIQ is a Salesforce and Vlocity innovation company working with leading brands in the Telecom, Media and Healthcare industries. We help companies such as Verizon, Humana and Kaiser Permanente leverage Salesforce and Vlocity to support their own digital transformation journey. Key accomplishments include scaling the company to a multi-seven figure revenue, 100+ employees and 4 global offices within 2 years. In that short amount of time we also received a culture award on being one of the best places to work. The company was ultimately acquired by a publicly traded company in 2020.
- TDirector of Marketing & Board MemberThe BusBankJan 2004 - Oct 2009 (5 years 10 months)BusBank was my first startup that I worked at. It was a new venture in the transportation space - think Expedia but for buses. Through my time at BusBank I've held positions as Project Director, Marketing Director and Director of Knowledge Management. As Marketing Director, I established the company's Digital Marketing program, including SEO, SEM and Social Media. My role grew to include Director of Knowledge Management where I was in charge of building a data warehouse and a business intelligence capability within the company supporting our marketing, optimization and reporting efforts. Prior to leaving I served on the BusBank's leadership advisory board.
- Managing PartnerThe Plum Tree GroupMar 2003 - Current (23 years 6 months)The Plum Tree Group is an Award Winning Digital Agency that helps brands design, create and bring to market products, services and experiences in the digital channel. Plum Tree has approximately 85 employees with offices in over 3 countries. We were also recognized in the Inc 5000 as one of the fastest growing companies in the US. Clients include: Medline, Cargill, Anthem, Humana, Everlast, FedEx, Nokia, Tribune, eBay as well as a plethora of VC backed startups that have become successful enterprises. Key accomplishments include: - Driving the strategy and execution for our largest client engagements - Incubating our Digital Marketing and eCommerce practices which have become our fastest growing service lines - Opening our near shore an
- Sr. Business AnalystAccentureJan 2000 - Jan 2003 (3 years 1 month)Accenture is considered as one of the top 5 Global Consulting firms. My role at Accenture was as a Business Analyst within their "Business Optimization" division. I lived and breathed data and analysis. My objectives were to identify retail and supply chain process optimizations for companies such as Toys R Us and Walgreens.
Education
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- Bachelor of Business Administration (B.B.A, Business Administration and Management, GeneralIndiana University BloomingtonJan 1995 - Jan 2000 (5 years 1 month)
Projects (professional or personal)
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Awards
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- Artificial Intelligence for EveryoneDeepLearningAIOct 2023Course taught by renowned leader in Artifical Intelligence, Andrew NG, founder of DeepMind acquired by Google
- EeCommerce Effie AwardEffie AwardMar 2015Helped our company win an eCommerce Effie award for one of the eCommerce websites that we launched in 2014