H

Heather Katz

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Chief of Staff & Head of the Office of the CEO
Washington, District of Columbia, United States

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Jobs verified_user 0% verified
  • Distyl
    Chief of Staff & Head of the Office of the CEO
    Distyl
    Mar 2026 - Current (4 months)
    Driving the company's highest priorities through cross-functional efforts, strategic initiatives, PR, marketing, recruiting, and enterprise AI delivery. Building the operational foundation of a fast-growing AI company — workflows, processes, and systems, all AI-native from the start. Substantial experience in enterprise technology transformation and large-scale program implementation, now applied to scaling the company that's rearchitecting how Fortune 500 companies operate with AI.
  • Distyl
    Enterprise AI Delivery Manager
    Distyl
    May 2025 - Mar 2026 (11 months)
    Managing portfolio execution of large-scale AI programs at Fortune 500 companies and delivering transformational AI-native solutions.
  • GEICO
    Head of Document Platforms
    GEICO
    Jun 2023 - Aug 2024 (1 year 3 months)
    Led the modernization and consolidation of business-critical enterprise document management systems to create, send, scan, and store required insurance documents for all vehicles insured.  Drove significant operational and document process improvements, enabling the implementation of numerous deliverables ahead of schedule and supporting increased business demand.  Developed organizational strategy and roadmap to reduce application redundancy and increase efficiency going forward.
  • GEICO
    Assistant Vice President | Underwriting Systems
    GEICO
    Aug 2021 - May 2023 (1 year 10 months)
    Spearheaded a multi-year effort to transform Auto insurance product implementations at one of the nation’s largest Auto insurers. Oversaw a new platform-build to create a next-gen rating and underwriting system. Drastically improved Auto insurance product roll-out in existing systems by more than 40% that increased coverage of the latest product in the market.
  • GEICO
    Director of Software Engineering | Underwriting Systems
    GEICO
    Apr 2018 - Aug 2021 (3 years 5 months)
    Directed the top company initiative to implement a new Auto insurance product, the biggest product change in over 5 years. Developed and delivered the first-ever Telematics products in the company’s history, leading front- and back-end integrations and the full end-to-end customer journey from quote to application onboarding. Selected to lead a high-priority initiative that delivered over $2B in credits to customers during COVID-19 within a tight timeline.
  • GEICO
    Software Engineering Manager | Decision Sciences & Transformation
    GEICO
    Oct 2014 - Apr 2018 (3 years 7 months)
    Managed multiple teams including Automated Reporting, Big Data Development, Master Data Management, and Single View of the Customer, building teams and systems from the ground up. Installed a new full-scale Hadoop platform for Big Data and data pipelines as well as creation of automated reporting and analytical development environments.  Implemented AI/ML models leveraging the single view of the customer system that improved operational efficiency and customer experiences simultaneously.
  • GEICO
    Lead Programmer Analyst | Decision Sciences & Transformation
    GEICO
    May 2012 - Oct 2014 (2 years 6 months)
    Led a metrics team focused on homeowners, renters, and condo lines of business, analyzing post-release changes and providing actionable recommendations for application enhancements. Significantly accelerated data delivery to senior business leaders by standardizing and automating partner data feeds, reducing manual work and improving data quality and insights. Tapped to be the project manager for the company’s big data proof of concept (POC), initializing and implementing the Hadoop ecosystem along with new data pipelines, leading to the adoption of Big Data for the enterprise.
  • GEICO
    Emerging Leaders - IT Management Program
    GEICO
    May 2009 - May 2012 (3 years 1 month)
    Completed five Technology rotations of 4-8 months, leading efforts within GEICO.com, Multiline, Service, Claims, and Sales Tech organizations.
  • Maryland State Department of Education MSDE
    Online Learning Multimedia Developer
    Maryland State Department of Education MSDE
    Jan 2008 - Jun 2009 (1 year 6 months)
  • Baltimore County Public Schools
    Interactive Content Developer
    Baltimore County Public Schools
    Jun 2007 - Nov 2008 (1 year 6 months)
Education verified_user 0% verified
  • University of Maryland Baltimore County
    Bachelor of Arts - BA, Visual Arts - Imaging and Digital Arts
    University of Maryland Baltimore County
  • The Johns Hopkins University  Carey Business School
    Masters of Science, Information and Telecommunication Systems for Business (MSITS)
    The Johns Hopkins University Carey Business School
Projects (professional or personal) verified_user 0% verified
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