Richa Dwivedi
About
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Senior Manager (Talent Acquisition & BD) | Asia's Leading People Resource Company
Maharashtra, India
Résumé
Jobs
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Senior Manager ( Talent Acquisition & BD)SilverPeople Asias Leading People Resource CompanyMay 2024 - Current (2 years 6 months)- Sr Mgr (Talent Acquisition)ChaayosMar 2023 - May 2024 (1 year 3 months)
- UTalent Acquisition ManagerUBERLIFE CONSULTING PRIVATE LIMITEDJul 2021 - Jun 2023 (2 years)
- UTalent Acquisition ManagerUBERLIFE CONSULTING PRIVATE LIMITEDJul 2021 - Jun 2023 (2 years)
- Associate DirectorVolks Digital Lab IT Services LLPFeb 2021 - Apr 2021 (3 months)'Volks Digital Labs IT Services LLP' is an offshore software development company with extensive experience of over 12+ years. We have our presence in India and Germany.
Over the years, Volks Digital Labs have catered to several small, medium, and large companies for their design, development, testing and launch requirements.
We are a Gen-X Organization with ample empathy to understand Business Processes. Agility, Competitiveness, Resilience and Reliability are the core value of our organization.
Our Organization, with a pool of experienced professionals from multiple domains has successfully delivered many projects & happy clients. This diverse and cross culture profile of our organization ensures best o - wClient ManagerwwwmyunnaticomSep 2017 - Sep 2020 (3 years 1 month)• MY UNNATI, Noida
Sep 2017 – Sep 2020
Provides talent recruitment services to start-up and established companies in the B2C, B2B, FMCG, Fintech, Ed-tech and Real Estate fields.
Client Manager
Headed a team of 10+ members (on-roll and freelancers) in managing sourcing, assessment and recruitment for profiles across IT and non-IT functions (mid-level to senior leadership positions) in sectors such as real estate, fintech, ed-tech, FMCG, logistics and financial services (start-up and established organisations).
Improved interactions between candidates and hiring managers by coordinating inte - Alliance ManagerSproxil IncOct 2015 - Jun 2017 (1 year 9 months)SPROXIL, INC., Mumbai Oct 2015 – Jun 2017
Enables partners and consumers to grow brand loyalty and prevent fraud through mobile technology solutions.
Managed administration, process fulfilment, and MIS reporting while leading campaign management across India. Improved support for clients and business teams by integrating sales and operations processes.
Enhanced brand value and market credibility for United Breweries Limited by leading a loyalty campaign
Played a key role in creating a database of potential partners and developing proposals for new alliances - VAssistant ManagerVodafone India LimitedMay 2008 - Feb 2012 (3 years 10 months)VODAFONE INDIA, Mumbai May 2008 – Feb 2012
Assistant Manager, Retention & Relations
Drove strategies for excellence in operations and service delivery with more than 100 agents in a 24/7 customer care centre catering to millions of subscribers (post-paid, prepaid, VAS) across India. Led a 5-member team in improving processes, quality and data management, and resolving escalations.
Prevented churn and enhanced customer retention in coordination with the vendor partner, exceeding targets by achieving 99% retention and high customer satisfaction ratings; improved the fraud management framework, handled churn and gap ana - BExecutive ChemicalBHEL BangaloreOct 2004 - Oct 2005 (1 year 1 month)Development of NOx reduction Catalyst,Selective Catalytic Reduction
Education
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- LB.Tech ( Chemical EnggLaxminarayan Innovation Technological University LIT
- Executive Development Program in Human Resource ManagementXLRI JamshedpurJan 2019
- PGDBM, Marketing & HRIndian Institute Of Planning And ManagementJan 2006 - Jan 2008 (2 years 1 month)Marketing & HR
- LBachelor of Technology - BTech, Chemical EngineeringLaxmi Narayan institute of TechnologyJan 2000 - Jan 2004 (4 years 1 month)