Himanshu Mishra
About
Detail
Head of Project Management Office
Dubai, United Arab Emirates
Résumé
Jobs
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Head Of Project Management OfficePaymentologySep 2020 - Current (6 years 2 months)- Team Lead Issuing PMOWirecardJan 2019 - Aug 2020 (1 year 8 months)Worked as Team Lead Issuing PMO and managing project managers across Dubai & Chennai (India) in delivering Division Issuing Projects. Ensuring standardization across all locations, setting up right KPI's for projects and project managers, adherence to quality, strengthening project governance to deliver projects on issuing platforms.
- Senior Project ManagerWirecardFeb 2017 - Dec 2018 (1 year 11 months)Joined Wirecard Processing FZ LLC , Dubai as Sr. Project Manager (for Division Issuing) and managed Issuing project's / portfolio. Managed successful delivery for one of the Key / Strategic project in Wirecard - CITI Prepaid Portfolio Migration to Wirecard Issuing platform (for markets like Western Europe, Mexico, South Africa, Philippines, UAE & North America) .
- Project ManagerADIB Abu Dhabi Islamic BankMay 2013 - Jan 2017 (3 years 9 months)Worked with ADIB bank via India Bulls & Reach Employment Services (outsourcing partners) to deliver ADIMAC project .
Roles and responsibilities played during project execution are beyond any explanation as due to criticality of project and prior commitment to business team, played multiple roles like Program manager, Project Manager, Project Coordinator, Test Lead, Business Analyst, Production Support Analyst etc. time to time for various needs (was often denoted as One man Project):
--> Implementation & setup of solution for following (not limited to infrastructure setup & certification with payment schemes on Host & Device side with VISA, Mastercard, CUP, JCB & AMEX)
o mPOS (Mobile POS Solution)
o DCC (D - Implementation OfficerTsysSep 2009 - May 2013 (3 years 9 months)Managed multiple projects including large medium and small enhancement projects for MEA, Africa and ASIA clients on working on TSYS PRIME and ONLINE suite
- Executive, PMONucleus SoftwareJan 2008 - Sep 2009 (1 year 9 months)Worked as PMO in project management office for ACOM Project, I served this company for 1.8 yrs.
Education
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- IMaster of Business Administration (MBA, Information TechnologyIBMR PuneJan 2005 - Jan 2007 (2 years 1 month)
- B.COM, CommerceAllahabad UniversityJan 2002 - Jan 2005 (3 years 1 month)
Awards
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- Nucleite of the month - IndividualNucleus SoftwareWon individual NOM—Within 6 months (post team award) received Nucleite of the month (in March09) for best performance in team & for outstanding initiative taken (created deployment process & release mechanism).
- TExceptional Project Management & Client SatisfactionTSYS International→ Appreciation received by Delivery Service Manager/ Business Account Manager for handling MEA/Asia/Africa client proficiently and maintaining client repository exceptionally.
→ Client appreciation & tomb stone award received for client satisfaction & outstanding support delivered. - Awared for Project Delivery - IMG-Theme Park -Integrated Payment AcceptanceADIBReceived Tombstone award for delivering IMG Theme Park - Integrated Payment Acceptance Project. Was recognized by CEO, Head of Business Development & Head of Transaction Management.
- WAppreciated & Valued for quality work & exceptional project managementWirecard Processing FZ LLC→ In timespan of just 1.6 years (in WD) got promoted internally to Program Manager for delivering portfolio planned for 2017 & 2018 , within 5 months my role was extended (global) & title changed to Team Lead Issuing PMO (Jan 2019)
→ Delivered 2 migration & 2 recarding markets in collaboration of migration team in less than a years’ time
→ Received super star rating in 360 review & Management Feedback (for 3 consecutive years). - Nucleite of the month -Team Award.Nucleus SoftwareWithin 8 month of my joining (Nucleus), received Nucleite of the month (NOM) for Team award (in September 08).