AVP, MB Post Closing Manager
First Savings Bank Indiana
Jan 2020 - May 2022 (2 years 5 months)
Supervise all recruitment aspects and steer management of 24-member team within post-closing and servicing departments. Ensure resolution of document issues in a timely and efficient manner by establishing strong communication with investors, third-party originators, and internal staff. Partner with executive team to effectively communicate trends, process and procedures enhancements, and any continuing issues. Play an integral role in risk management with Fannie Mae Mora, FED, VA, FHA, USDA, and MERS audits.