Spencer Bull

Onboarding Specialist/ User Engagement Specialist

Assurance IQ

May 2021 - Jul 2024 (3 years 3 months)

• Conducted exit interviews with departing employees to identify trends in turnover and gather feedback for future improvements to onboarding processes. • Provided ongoing support to new hires after their initial onboarding period was completed. • Served as liaison between new hires and various departments, facilitating communication and smooth integration into team. • Tracked onboarding progress for each new employee and provided regular updates to management. • Coordinated training sessions and workshops for newly hired staff members.

Licensed Insurance Agent

Assurance IQ

May 2021 - Jul 2024 (3 years 3 months)

• Prospected and scheduled quota of new client appointments per week. • Met and consistently exceeded monthly and quarterly insurance sales goals through detailed product and service knowledge. • Collaborated with colleagues to reach business goals, maximize leads and generate sales opportunities. • Educated clients on policy details, exclusions, and potential gaps in coverage. • Delivered clear and concise presentations to potential clients on benefits of different types of insurance coverage. • Utilized multiple communication channels such as phone calls emails social media platforms engage with prospective clients.

C

Sales Associate

Cellular Advantage

Feb 2019 - May 2021 (2 years 4 months)

• Won multiple company performance awards in consecutive years • Helped customers navigate store, complete sales, and process returns. • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities. • Created memorable customer experiences by offering personalized sales support.

Wireless Sales Manager

OSL Retail Services

Jan 2018 - Jan 2019 (1 year 1 month)

• Resolved customer complaints professionally while adhering to company guidelines. • Grew revenue with profitable pricing structures and strategic discount plans. • Managed and trained direct reports in multiple locations

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