Kara Kubarych

Kara Kubarych

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Vice President, Customer Success
Denver, Colorado, United States

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Résumé


Jobs verified_user 0% verified
  • Thatch
    Vice President, Customer Success
    Thatch
    Jan 2026 - Current (9 months)
  • Thatch
    Head of Customer Success
    Thatch
    Jul 2025 - Dec 2025 (6 months)
    Head of Customer Success at Thatch, leading Implementation and ongoing account management through rapid growth and category expansion in the ICHRA space. Focused on building scalable teams, delivering exceptional customer experience, and driving retention and expansion.
  • Thatch
    Customer Success Lead
    Thatch
    May 2025 - Jul 2025 (3 months)
  • Rightway
    Vice President, Client Success and Strategic Partnerships
    Rightway
    Feb 2022 - Feb 2025 (3 years 1 month)
    Rightway is a venture-backed enterprise healthcare company delivering Care Navigation and PBM solutions focused on improving member experience, clinical outcomes, and healthcare affordability.

    During my tenure, I expanded my scope to lead the Customer Success, Implementation, and Strategic Partnerships functions, owning the end-to-end post-sale experience and playing a central role in Rightway’s partner-led growth model. I built and developed high-performing teams, introduced scalable onboarding and operating frameworks, and led initiatives to improve retention, improve employer engagement, and drive expansion across both direct and partner-sourced accounts.

    Through leadership of Strategic Partnerships, spanning channe
  • Rightway
    Vice President, Strategic Partnerships
    Rightway
    Mar 2021 - Jan 2022 (11 months)
  • Rightway
    Director, Strategic Partnerships
    Rightway
    Feb 2020 - Mar 2021 (1 year 2 months)
  • Flatiron Health
    Chief of Staff to Co-Founder/COO
    Flatiron Health
    Jan 2018 - Feb 2020 (2 years 2 months)
    Flatiron is a healthcare technology company that develops software to accelerate cancer research and improve treatment options. Acquired by Roche in April 2018 for $2.1B.

    Responsible for leading and delivering on critical business and organizational priorities, such as annual strategic planning, "big bet" investments, Leadership Team objectives, and company culture initiatives.
  • Flatiron Health
    Product Operations Manager
    Flatiron Health
    Sep 2016 - Dec 2017 (1 year 4 months)
    Led a number of new product launches and enhancements within Flatiron's oncology EHR, enhancing user satisfaction and driving enterprise growth.
  • Flatiron Health
    Account Associate
    Flatiron Health
    Sep 2015 - Sep 2016 (1 year 1 month)
    Managed commercial partnerships with top life sciences clients from sale through account management and led the launch of a new product line (Point of Care integrations into EHR).
  • Innosight
    Associate Consultant
    Innosight
    Jan 2015 - Sep 2015 (9 months)
    Innosight is a boutique strategy and innovation consulting firm founded by ex Harvard Business School professor Clayton Christensen. Acquired by Huron Consulting in 2016.

    Partnered with Fortune 500 clients to identify and build disruptive business models and long-term growth strategies. Focused primarily within healthcare practice (payer, pharma, med device).
  • Innosight
    Analyst
    Innosight
    Sep 2013 - Dec 2014 (1 year 4 months)
    Designed and facilitated client workshops and supported business model design through market research, concept testing, and insight generation.
Education verified_user 0% verified
  • Harvard University
    Bachelor of Arts - BA
    Harvard University
    Jan 2009 - Jan 2013 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • G
    Growing the Impact Economy Summit
    May 2013 - Current (13 years 5 months)
    A selective leadership gathering of impact investors, government officials, social entrepreneurs, scholars, and economic developers to explore the role of for-benefit enterprise in accelerating job creation, promoting economic and community development, and enhancing regional competitiveness. Held at Harvard Law School on May 23-24.
  • A
    American Cancer Society & Flatiron Health Real-World Data Impact Award
    Nov 2018 - Aug 2019 (10 months)
    ACS and Flatiron designed the program to advance patient-centric research among investigators currently funded by the ACS. Up to three grants in the amount of $75,000 each will be awarded during 2020 to existing ACS grantees with experience in health services or observational research.

    Research could include characterizing healthcare disparities in treatment and outcomes among underserved populations in the US; evaluating national healthcare policy impact on practice patterns and patient outcomes; comparing effectiveness of treatments unlikely to be addressed by clinical trials; assessing impact of clinical guidelines on treatment and outcomes; and more.
Awards verified_user 0% verified
  • I
    Harvard College Women's Leadership Award Nominee
    Issued by Harvard University
    The award recognizes an undergraduate who has demonstrated exceptional leadership and made a meaningful impact on fellow students
  • I
    Innosight Values Award
    Issued by Innosight
    Awarded to one employee each year who embodies firm values (details at www.innosight.com/innosight-different)
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