Akshay Kumar

Senior Bench Sales

OpenCloud IT Solutions

Aug 2026 - Current (1 month)

Senior Bench Sales

FoxPro Technologies INC

Apr 2026 - Current (5 months)

🔹Proactively sourced skilled IT professionals, built candidate pipelines, and collaborated closely with clients to grasp project needs. 🔹Employed effective marketing strategies to present tailored candidates, negotiated terms, and facilitated candidate-client interviews. 🔹Nurtured strong candidate and client relationships, stayed updated on industry trends, and ensured compliance with legal standards. 🔹Contributed to marketing efforts, actively sought new client partnerships, and collaborated with sales for strategic alignment.

Senior Sales Recruiter

FoxPro Technologies INC

Apr 2023 - Current (3 years 5 months)

Successfully marketed W2, C2C, and H1B consultants across multiple technologies including Java, .NET, Salesforce, DevOps, Data Engineering, and Cloud. Maintained a strong network of Tier-1 vendors, implementation partners, and direct clients across the US market. Coordinated interview scheduling, feedback collection, and offer negotiations between consultants and clients. Ensured compliance with client requirements, visa documentation, and onboarding processes. Utilized job portals such as Dice, Monster, CareerBuilder, and LinkedIn for consultant marketing. Maintained daily tracking reports for submissions, interviews, placements, and consultant availability. Worked closely with account managers and recruiters to identify new business oppor

Process Associate

Flipkart

Sep 2020 - Jan 2022 (1 year 5 months)

🔹Handle day-to-day operations related to order processing, fulfillment, and customer requests. 🔹Monitor order status, track shipments, and coordinate with logistics teams for timely delivery. 🔹Resolve customer queries and complaints via email, chat, or calls while maintaining service quality. 🔹Work with cross-functional teams (warehouse, delivery, customer support) to streamline operations. 🔹Follow standard operating procedures (SOPs) and meet defined productivity targets. 🔹Identify process gaps and suggest improvements to enhance efficiency. 🔹Handle escalations and ensure quick resolution. 🔹Support return, refund, and replacement processes as per company policies. 🔹Maintain confidentiality of customer and company data.

Senior Process Executive

garudavega

Mar 2019 - Jul 2020 (1 year 5 months)

🔹Took initiatives in maintaining the process updates and exceptions. 🔹 Planning, Managing and coordinating Transport Operation. 🔹Maintaining the safety stock of F.G without any variance by conducting stock verification and documentation to avoid any dispatch failure 🔹CollaboratedwithMarketingandQualityteamstoImprovecustomerSatisfaction. 🔹WorkingonMails.HandlingEscalationrelatedqueriesandclearingthemontime with accuracy. 🔹Followingupwithteamtoensurethatappropriateactionsweretakenoncustomers request. 🔹TrackingofFleetswithTransporterstoensuretimelydeliverytoEndUser. 🔹After loading and Unloading proper storage of Good. 🔹Invoicing and Billing to the Customer as per the Tariff. 🔹Processing claims and insurance for damaged and lost goods

G

Senior Process Executive

Garuda Vega

Mar 2019 - Jul 2020 (1 year 5 months)

Coordinated with vendors, transporters, and internal teams to ensure seamless logistics operations. Prepared daily, weekly, and monthly operational reports for management review. Monitored transportation costs and identified opportunities for cost optimization. Maintained accurate documentation related to inventory, dispatches, and shipments. Ensured compliance with safety and operational guidelines during transportation activities. Managed customer communication regarding shipment status and delivery updates. Reduced operational delays through proactive issue identification and resolution. Supported continuous improvement initiatives to enhance process effectiveness.

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