Mimi Zade

With a passion for creating vibrant and efficient workplaces, I have a strong track record in operations, client relations, and event management. At Hinge Health, I scaled office operations by 1,100%, organized 100+ wellness and social events annually, and enhanced productivity and employee engagement by 25%. My role involved optimizing office layouts, managing budgets, and fostering a positive workplace culture across multiple locations. Previously, at The Black Tux, I led a team to boost regional sales by 35%, improved forecast accuracy by 18%, and increased customer satisfaction by resolving over 1,000 Zendesk tickets during the early weeks of the pandemic shutdown. At Patcraft, I drove a 25% rise in client retention and facilitated dynamic product training sessions that increased sales. My experience at Specstones involved leveraging CRM strategies to enhance client engagement by 25% and increasing repeat customer visits by 22%. At Wildbride, I managed over 25 events annually and used CRM data to drive sales and customer engagement. Outside work, I love painting in various mediums, hiking, and enjoying live music. If you’re interested in discussing workplace innovation or want to connect, reach out at mimi.e.zade@gmail.com. Competencies: CRM tools, project management, space planning, vendor management, event coordination, Microsoft Suite, Google Suite