Abin John Bosco

Jobs 0% verified

Sr. Customer Success Manager - Commercial

6sense

Jul 2025 - Current (1 year 1 month)
Customer Success Team Lead - Renewals

6sense

Jun 2024 - Jun 2025 (1 year 1 month)
Customer Success - SME/Renewals Specialist

6sense

Feb 2024 - Jun 2024 (5 months)

Working closely with CSMs in the Velocity segment - - Proactively monitor health score, identify potential churn risks - Managing the Renewal process including creating and tracking renewal opportunities - Collaborating between Sales and Finance teams to ensure a smooth renewal experience
Customer Success - Commercial

6sense

Feb 2023 - Feb 2024 (1 year 1 month)

Success partner to over 75 customers, specialising in supporting revenue teams using ABM as well as Sales Intelligence platform in the Commercial segment.
Customer Success - Enterprise

6sense

Oct 2021 - Feb 2023 (1 year 5 months)

Driving success for the Enterprise segment for Slintel customers
Enterprise CSM

Slintel, a 6sense Company

May 2021 - Oct 2021 (6 months)

Exploring and innovating customer success strategies and actively working towards ensuring a quality client experience.
Senior Manager - Customer Success

Tracxn

Oct 2020 - May 2021 (8 months)

- Team Management - Training/Mentoring - Escalations/Cases - Product SME
Manager - Customer Success

Tracxn

Nov 2018 - Nov 2020 (2 years 1 month)

Liaison for 100+ clients from around the globe. Key mandates: - Key Account Management - Client Coaching - Client Engagement Strategies - Client Relationship - Product & Process Training (Internal) - Client Retention - Renewal and Churn Management/Prevention - Training and Mentoring
F

Project Manager

Future Beyond

Jan 2015 - Nov 2018 (3 years 11 months)

Developing UIs for Websites and Android Apps, Project Management, Work Allocation, Client Liaison

Education 0% verified

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