Marcus Garceau

Co-Founder, Head of Product

Gladeai

Jan 2022 - Current (4 years 6 months)

Glade.ai automates business workflows with leading Ai technology.

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Co-Founder, Head of Product

Jan 2022 - Current (4 years 6 months)

Glade.ai automates business workflows with leading Ai technology.

Product Leader

Selfemployed

Sep 2020 - Current (5 years 10 months)

I help teams get from product vision to reality quickly and effectively. When working with teams on the relentless hunt for Product Market Fit, my unique skill set, hustle, and global network of developers, designers, and operations specialists help founders and investors achieve their product goals. Services include: • Market analysis and strategic planning • Wireframing • UI/UX design and collaboration • Technical infrastructure design • Tooling & integration design • Day to day product management • Analyzing customer insights & session data • Leading feedback discussions with early adopters • Swift product iteration • Operations & CX implementation Experienced with all tools of the trade: • Communication: Slack, Basecamp • Produc

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Product Leader

Sep 2020 - Current (5 years 10 months)

I help teams get from product vision to reality quickly and effectively. When working with teams on the relentless hunt for Product Market Fit, my unique skill set, hustle, and global network of developers, designers, and operations specialists help founders and investors achieve their product goals. Services include: • Market analysis and strategic planning • Wireframing • UI/UX design and collaboration • Technical infrastructure design • Tooling & integration design • Day to day product management • Analyzing customer insights & session data • Leading feedback discussions with early adopters • Swift product iteration • Operations & CX implementation Experienced with all tools of the trade: • Communication: Slack, Basecamp • Produc

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Director of Product Operations

Oct 2016 - May 2020 (3 years 8 months)

LaneOne (A Live Nation Company) is a premium experiences company. Each LaneOne ticket includes access to phenomenal seat locations with a mix of benefits; including transportation, preferred entrance, food & beverage options, and real-time ambassador support via the LaneOne mobile app. Providing premium experiences for Eagles, John Mayer, Travis Scott, Jennifer Lopez, & more. As a founding team member and Director of Product Operations: • Advised in development and prioritization of GTM strategy, MVP scope, and product backlog. • Reduced operational workload by 90% with first-of-their-kind API integrations with Uber and Ticketmaster. Uber did a case study on our work. • Collaborated with product and engineering to introduce online check-i

Director of Product Operations

LaneOne

Oct 2016 - May 2020 (3 years 8 months)

LaneOne (A Live Nation Company) is a premium experiences company. Each LaneOne ticket includes access to phenomenal seat locations with a mix of benefits; including transportation, preferred entrance, food & beverage options, and real-time ambassador support via the LaneOne mobile app. Providing premium experiences for Eagles, John Mayer, Travis Scott, Jennifer Lopez, & more. As a founding team member and Director of Product Operations: • Advised in development and prioritization of GTM strategy, MVP scope, and product backlog. • Reduced operational workload by 90% with first-of-their-kind API integrations with Uber and Ticketmaster. Uber did a case study on our work. • Collaborated with product and engineering to introduce online check-i

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Product Operations Manager

Jan 2016 - Oct 2016 (10 months)

Acquired and merged into a joint venture between Live Nation & The Azoff Company. Applauze powered the exclusive pre-sale ticketing and VIP experiences for artists such as Avicii, Macklemore, Sufjan Stevens, Walk The Moon, Tedeschi Trucks Band, Jason Isbell, and more. As Product Marketing / Account Manager: • Worked on a team that released 3 Apple App of the Week apps, 2 Apple Hall of Fame apps, 1 Apple iPhone App of the Year Runner-Up (runner-up to Instagram) • On-boarded and managed 50+ artist clients on the Applauze platform. • Worked with artist clients to develop real time analytics reports and dashboards, eliminating the need for client teams to chase sales data. • Increased operational efficiency by 100%+ with automated features i

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Product Operations Manager

Applauze

Jan 2016 - Oct 2016 (10 months)

Acquired and merged into a joint venture between Live Nation & The Azoff Company. Applauze powered the exclusive pre-sale ticketing and VIP experiences for artists such as Avicii, Macklemore, Sufjan Stevens, Walk The Moon, Tedeschi Trucks Band, Jason Isbell, and more. As Product Marketing / Account Manager: • Worked on a team that released 3 Apple App of the Week apps, 2 Apple Hall of Fame apps, 1 Apple iPhone App of the Year Runner-Up (runner-up to Instagram) • On-boarded and managed 50+ artist clients on the Applauze platform. • Worked with artist clients to develop real time analytics reports and dashboards, eliminating the need for client teams to chase sales data. • Increased operational efficiency by 100%+ with automated features i

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Operations Manager

Applauze

Jan 2015 - Dec 2015 (1 year)

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Operations Manager

Jan 2015 - Dec 2015 (1 year)

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Customer Service Representative

Apr 2014 - Dec 2014 (9 months)

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Customer Service Representative

Applauze

Apr 2014 - Dec 2014 (9 months)

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