Josh Greenwald

Josh Greenwald

About

Detail

SVP, Chief People Officer
Indianapolis, Indiana, United States

Timeline


work
Job
school
Education
folder
Project

Résumé


Jobs verified_user 0% verified
  • Sword Health
    SVP, Chief People Officer
    Sword Health
    Oct 2025 - Current (11 months)
    Responsible for leading the global people strategy and delivering an AI-powered employee experience and representing Sword in the broader HR community, sharing what we’re learning and ensuring our solutions reflect the real-world challenges CHROs and benefits leaders face every day.
  • D Therapy
    Board Member
    D Therapy
    Oct 2024 - Current (1 year 11 months)
    Board Member and strategic advisor for an early-stage AI & VR-powered behavior change platform with FDA Breakthrough Designation for treating Substance Abuse Disorder.
  • Selfemployed
    Principal, Independent Talent Advisor
    Selfemployed
    Jan 2025 - Oct 2025 (10 months)
    Advise organizations on talent strategy, culture, and AI transformation to drive growth; coach senior leaders to accelerate performance, decision-making, and personal impact. Share insights via speaking, teaching, and podcasting.
  • Elevance Health
    Chief Human Resources Officer
    Elevance Health
    Aug 2023 - Dec 2024 (1 year 5 months)
    Global CHRO supporting 100,000+ associates leading total rewards, talent management, career development, associate experience, organizational design, learning and development, and diversity, equity, and inclusion, with 750 HR Colleagues across the U.S., India, Philippines, and Ireland.
  • TIAA
    SVP, CHRO | Retirement, Wealth Management, TIAA Bank and Education Savings
    TIAA
    May 2022 - Jul 2023 (1 year 3 months)
    CHRO for three of four company P&Ls, leading an HR team responsible for all facets of HR. Member of the Executive Operating Council (top 50 executives). o Led the de-integration of the core Retirement and Wealth Management businesses into two stand-alone P&L organizational structures to optimize growth, while maintaining engagement results in a highly complex redesign. o Staffed and onboarded new leadership teams for both businesses, including onboarding an Executive Committee member and CEO of the Retirement Solutions business.
  • TIAA
    Board Member, TIAA Kaspick
    TIAA
    Apr 2022 - Jul 2023 (1 year 4 months)
    Providing governance and strategic decision-making for TIAA's $8.3 Billion Endowment business.
  • TIAA
    TIAA Investment Committee Member
    TIAA
    Aug 2018 - Jun 2023 (4 years 11 months)
    Oversaw $5 billion of TIAA associate pension and 401(k) investments
  • TIAA
    SVP, Chief Talent Management Officer
    TIAA
    Aug 2018 - Jul 2022 (4 years)
    Head of Global Talent Management, overseeing learning and development, organizational effectiveness, change management, culture, engagement, executive succession, performance management, and career development for 17,000 associates across 21 countries. Member of the Executive Operating Council. o Architected the CEO onboarding plan, built a proprietary onboarding app to create a seamless, technology-enabled transition, and led reorganization of the Executive Committee structure to align to the new CEO’s strategy. o Redesigned leadership succession by implementing an enterprise-wide Talent Philosophy, creating Success Profiles, refreshing TIAA’s Values and Behaviors, and introducing an Executive Successor Development Process with regular
  • Best Practice Institute
    Board Member, Best Practice Institute
    Best Practice Institute
    Aug 2018 - Dec 2020 (2 years 5 months)
  • TIAA
    Senior Vice President, CHRO | TIAA Institutional Financial Services and Chief Operating Officer
    TIAA
    Jun 2014 - Aug 2018 (4 years 3 months)
    CHRO for the flagship Institutional Financial Services (IFS) business and Enterprise Chief Operating Officer. Led HR strategy and transformation across the flagship Institutional Financial Services business and enterprise COO organization, supporting large-scale operations, technology, and digital transformation initiatives. o Redesigned the operating model and talent strategy, delivering more than $40M in workforce savings while establishing a fully operational P&L structure. o Directed HR due diligence for two acquisitions and led the integration of four businesses into a single legal entity. o Led the search and selection process for the enterprise CIO, architected the Chief Digital Officer role, and helped establish the com
  • TIAA
    Vice President, Head of Organizational Effectiveness
    TIAA
    Jan 2013 - Jun 2014 (1 year 6 months)
    Built the Organizational Effectiveness Center of Excellence, leading cross-enterprise strategic initiatives (Culture and Values, Support Partner Operating Model, Organizational Readiness), C-Suite organizational development and running the enterprise culture survey. Architected and led an enterprise-wide, purpose-driven culture and values refresh aligned to the strategy, achieving 95% adoption among employees.
  • Bank of America
    SVP, Leadership Development Executive for Corporate Audit
    Bank of America
    Jan 2012 - Jan 2013 (1 year 1 month)
    Talent Management and Organizational Effectiveness business partner for the Corporate Audit Division. Lead a division-wide skills assessment, defining over 100 technical/functional and leadership competencies, assessing skill gaps and creating multiple action plans.
  • Bank of America
    SVP, Leadership Development Executive for Global Supply Chain Management
    Bank of America
    Feb 2011 - Jan 2012 (1 year)
    Architected the global operating model redesign for the enterprise vendor management model, impacting every line of business across the bank, developing stronger controls and improving strategic sourcing capabilities for approximately $27B in supplier spend.
  • Bank of America
    SVP, Leadership Development Executive for the Customer Segments Division
    Bank of America
    Apr 2010 - Feb 2011 (11 months)
    Facilitated organizational design, staffing and team effectiveness to build the Mass Market, Mass Affluent and Small Business Customer Segments divisions and help transform the $38B Consumer and Small Business Bank operating model from product to customer centric.
  • Bank of America
    SVP, Leadership Development Executive for Global Commercial and Corporate Banking T&O
    Bank of America
    Mar 2009 - Apr 2010 (1 year 2 months)
    Led the talent management and organizational development function for a 16,000 associate Technology and Operations division located in 24 countries. Developed and implemented a new competency model and talent management strategy that aligned 16,000 global associates to a new client-focused strategy. While in role performed the special assignment of leading the global cultural integration of legacy Merrill Lynch and Bank of America across all Technology and Operations divisions, resulting in the adoption of a common culture, achieving an 88% associate engagement index score, impacting nearly 37,000 global associates.
  • Bank of America
    SVP, Leadership Development Executive for the Global Product Delivery Division
    Bank of America
    Nov 2007 - Mar 2009 (1 year 5 months)
    Redesigned the roles for 5,000 client facing associates across the $10B Global Commercial Bank to improve role clarity, enable targeted development and support the “Go-To-Market” operating model.
  • Bank of America
    SVP, Leadership Development Manager for China Construction Bank
    Bank of America
    Feb 2007 - Nov 2007 (10 months)
    Led an engagement with China Construction Bank, the second largest bank in China, to facilitate the design and adoption of a Senior Leadership Model, Success Profiles and On-boarding processes.
  • Bank of America
    SVP, Leadeship Development Manager for the Consumer Deposits and Deposit Call Centers Divisions
    Bank of America
    Apr 2006 - Feb 2007 (11 months)
    Led the organizational integration and redesign of the $21B Deposits business with the 10,000 FTE Deposit Call Centers to drive a more integrated end to end customer focused strategy. Developed and implemented a comprehensive talent management strategy resulting in a 25% increase of unique, ready-now successors for business critical roles.
  • Bank of America
    VP, Learning and Organizational Effectiveness Consultant for Consumer T&O
    Bank of America
    Apr 2005 - Mar 2006 (1 year)
    Facilitated the strategic planning process for the Enterprise Technology and Operations divisions to develop a three-year strategy and investment plan. Founding member of the Innovation Advisory Council. Developed a rapid problem-solving process called Virtuoso Teams increasing speed to market and significant operational efficiencies.
  • Liberty Mutual Insurance
    HR Business Partner, Personal Markets SBU
    Liberty Mutual Insurance
    Nov 2002 - Apr 2005 (2 years 6 months)
    Human Resource Business Partner, providing comprehensive human resource generalist and organizational effectiveness consulting to Senior Management for the $6B Personal Markets SBU. Architected new organizational structures, facilitated talent selection and developed and executed staffing plans for Personal Markets Finance and Underwriting to support the growth of an additional $1B in revenue. Designed and installed a Balanced Scorecard and performance review system aligning the goals of 800 Underwriting employees to the business plan. Lead the analysis of Employee Engagement Survey and developed a participative feedback and action planning process, significantly improving overall participation rates and satisfaction scores.
  • O
    Senior Consultant
    Organizational Dynamics Inc
    Sep 2001 - Nov 2002 (1 year 3 months)
    Mentored by George Labovitz, Ph.D, world-renowned organizational consultant and author. Served as lead consultant and account manager for external client organizations (manufacturing, government and bio-tech), providing leadership development and organizational effectiveness consulting. Assisted in developing a Balanced Scorecard and an automated "Alignment Management System" for the US Navy, helping to unify and integrate the Atlantic and Pacific Surface fleet commands. Successfully designed and delivered a multi-rater leadership assessment program for an international biotechnology consulting firm.
  • Macys
    Director of Employee Relations
    Macys
    Jun 1994 - Jun 1999 (5 years 1 month)
    Ultimately responsible for directing the employee relations and recruitment functions for Macy’s Herald Square, the World’s largest department store, consisting of 3,500 diverse and multi-cultural, union employees. Supported a fiscal volume of $550 million dollars. Managed a staff of 6 Human Resource Managers and 4 Administrators. Rapidly promoted five times within five years. Deemed as “High Potential Executive/Top Talent (top 5%),” by Macy’s Executive Committee. Directed the successful hiring of 1,300 staff level employees for the 1998 Holiday Season. Designed a contingency recruitment plan during the winter 1999 labor negotiations. Recognized as the Top Training Manager in the company.
Education verified_user 0% verified
  • University of Massachusetts Amherst
    MBA, Concentration in Organizational Leadership
    University of Massachusetts Amherst
    Jan 1999 - Jan 2001 (2 years 1 month)
    Received full merit scholarship; Developed and launched an internet start-up called www.ecommunityguide.com
  • University of Connecticut
    Bachelors, Business Administration
    University of Connecticut
    Jan 1990 - Jan 1994 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • D
      Speaker, Conference Board 2017 Workplace Culture Conference
      DEC
      Main Stage speaker on Leading a culture of simplicity
    • C
      Speaker, Conference Board, 2017 Strategic HR Conference
      Conference Board
      Presented on Leading a Culture of Simplicity
    • C
      Speaker, 2016 Conference Board Strategic HR Conference
      Conference Board
      Main stage presentation on "Reshaping corporate culture to support business strategy change," and closing panelist on a "Look ahead at where HR needs to shift focus and invest for the future." Presentations focused on my role leading culture change to support TIAA's long term strategy and the evolving role of the HR Business Partner as business leader and strategic consultant.
    • C
      2009 Conference Board Organizational Design Conference
      Conference Board
      Best practices in organizational design
    • C
      Speaker, 2016 Conference Board, Accelerating Leaders of the Future Conference
      Conference Board
      Panelist presenter on "The How and the What of Developing Leaders of the Future"
    • O
      Main Stage Presenter, SHRM Executive Network 2017 Strategic HR Forum
      OCT
      Presented a "Ted Talk" style presentation on how to cultivate a culture of Simplicity
    Publications verified_user 0% verified
    • C
      Webcast, Leading a Culture of Simplicity, Conference Board Strategic HR Encore Presentation
      Conference Board Jul
      Leading a Culture of Simplicity For non-Conference Board Members: http://conferenceboard.adobeconnect.com/prjyawrh9zdp/
    • B
      Making the Employee Engagement Commitment- The TIAA-CREF Experience
      Business Management Daily Sep
      Josh Greenwald is Head of Organization Effectiveness for TIAA-CREF, a financial services company with $613 billion in assets under management. In a numbers-driven industry, TIAA-CREF has made employee engagement a fundamental priority. In our interview, which can be read in its entirety here, Greenwald shares what companies can do if they’re serious about increasing employee engagement:
    This is a community-created genome.