Mayra Fernanda Murua

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Trainee

Hotel Montage Big Sky

Jan 2023 - Jan 2024 (1 year 1 month)

Meet performance goals, timelines and standards, fully understand the organizational and administrative part of each department.Trainee in the daily operations and expectations of the customer service standards, learn how to represents the hotel to the guest throughout all stages, how to troubleshoot and accommodate guest issues/needs in an effective way. Communicate and coordinate with the different departments in order to achieve the optimal results.
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Houskeeping coordinator - Supervisor.

Hotel Montage Big Sky

Jan 2021 - Jan 2022 (1 year 1 month)

• Daily coordinationandsupportofthehousekeeping operations, comunication with Front Office, Maintenance, Security and Food and Beverage departments. Follow up special requests and complaints. Inspect rooms, controlthecleanlinessand monitor thestandards and requirements.Supportupdateofinventoryoflinenand housekepers' supplies. Front Desk Agent. Welcomingguests,checkingtheminandout, distributing room keys, managing payments, informing guests of hotel amenities and offerings. Taking calls, emails, assistance with restaurant reservations and requests.
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Commercial Assistant

Pampa Living

Jan 2021 - Jan 2022 (1 year 1 month)

• Management assistance and corporate sales quotes. In constant contact with corporate clients, follow-up on requests and shipments. Directassistancewithdailytaskstothecorporatesales director.
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Administrative

Zenith Media

Jan 2019 - Jan 2021 (2 years 1 month)

• General administrative tasks. Reception and control of invoices. Accounting and billing record. Billing authorization. Analysis and reconciliation of accounts. Management of paymentsandclaims.Telephoneandmailserviceto customers and suppliers.

Education 0% verified

Mayra Fernanda Murua

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