Senior Revenue Operations Manager
Mar 2022 - Jan 2026 (3 years 11 months)
Led RevOps for Sell It (education technology division of Serhant), owning CRM architecture, revenue attribution, automations, and infrastructure across marketing, sales, service, and finance teams. Directed end-to-end revenue operations strategy, improving forecasting accuracy and executive visibility across pipeline, conversion, churn, and ARR reporting. Conducted paid media performance audit across Meta and Google platforms, identifying inefficiencies and generating $500K+ in cost savings within six months. Designed an advanced customer health scoring framework, reducing churn by over 60% and improving retention tracking. Built full lifecycle automation using HubSpot, WooCommerce, Thinkific, Stripe, and
