Anna Whitaker
Anna Whitaker
About
Detail
Chief Customer Officer
Overland Park, Kansas, United States
CORE STRENGTHS
• Talent Acquisition & Retention
• Team Building, Leadership & Professional Development, Communication at all levels
• Proven expertise implementing and optimizing on Transactional - High Complexity Projects
• Growth Strategies, M&A Integration, Strategic Planning & Execution, Board Presentations
• Partner, Client & Vendor Executive Relationship Management
• Sales Cycle Management & Business Development, Driving Revenue
LEADERSHIP HIGHLIGHTS
Successful Outcomes:
• Integral role on eSolutions Executive Leadership Team for successful exit to Waystar for 20x EBITDA, 10x projected 2020 revenue
• M&A Integrations – exceeding synergy / client retention targets for Waystar, eSolutions, and Netsmart
Transforming Teams:
• Consolidated and transformed groups into high performing teams, and associates into leaders
• Coached / mentored individuals to meet their professional goals and exceed organizational goals
• Merged teams organically and via acquisition; building a cohesive culture and metric-driven outcomes
Paving New Paths:
• Changed the culture and dynamic of two failing consulting organizations to create highly efficient teams
• Managed business development, increased pipeline growth, streamlined marketing activities and enhanced product management in a highly regulated, low-margin industry
• Established Roadmap Committee and process that published the company's first short-term and long-term Product Roadmap, gaining both client and associate confidence
Hitting Plan:
• At eSolutions, contributed to consistent attainment of revenue and EBITDA goals QoQ
• At Netsmart, in first year, achieved first-ever year of exceeding revenue goals all 4 quarters
• At HealthMEDX, proven sales performer in a market without impending event to drive deals. Top Salesperson 3 consecutive years, responsible for half the new client bookings in 1 year. As VP of Professional Services, exceeded Consulting revenue goal by >10%, despite decline in new sales.
• Talent Acquisition & Retention
• Team Building, Leadership & Professional Development, Communication at all levels
• Proven expertise implementing and optimizing on Transactional - High Complexity Projects
• Growth Strategies, M&A Integration, Strategic Planning & Execution, Board Presentations
• Partner, Client & Vendor Executive Relationship Management
• Sales Cycle Management & Business Development, Driving Revenue
LEADERSHIP HIGHLIGHTS
Successful Outcomes:
• Integral role on eSolutions Executive Leadership Team for successful exit to Waystar for 20x EBITDA, 10x projected 2020 revenue
• M&A Integrations – exceeding synergy / client retention targets for Waystar, eSolutions, and Netsmart
Transforming Teams:
• Consolidated and transformed groups into high performing teams, and associates into leaders
• Coached / mentored individuals to meet their professional goals and exceed organizational goals
• Merged teams organically and via acquisition; building a cohesive culture and metric-driven outcomes
Paving New Paths:
• Changed the culture and dynamic of two failing consulting organizations to create highly efficient teams
• Managed business development, increased pipeline growth, streamlined marketing activities and enhanced product management in a highly regulated, low-margin industry
• Established Roadmap Committee and process that published the company's first short-term and long-term Product Roadmap, gaining both client and associate confidence
Hitting Plan:
• At eSolutions, contributed to consistent attainment of revenue and EBITDA goals QoQ
• At Netsmart, in first year, achieved first-ever year of exceeding revenue goals all 4 quarters
• At HealthMEDX, proven sales performer in a market without impending event to drive deals. Top Salesperson 3 consecutive years, responsible for half the new client bookings in 1 year. As VP of Professional Services, exceeded Consulting revenue goal by >10%, despite decline in new sales.
