Molly Hamlin

Academic Program Coordinator

Harrisburg University of Science and Technology

Jul 2025 - Current (1 year 1 month)

Administrative Support - Exploratory Studies & Student Development/Education Foundations

Millersville University of Pennsylvania

Jan 2022 - Jul 2025 (3 years 7 months)

Provided general clerical support to all faculty members in both departments, including managing calendars; compiling meeting minutes; retaining and organizing all relevant financial documentation; and other tasks as needed Trained and managed approximately 10 student employees to provide quality customer service to all callers and visitors to Exploratory Studies & Student Development and Education Foundations Managed all aspects of ESSD and EDFN’s budgets, including projecting student employment hours; managing departmental purchase card; reconciling invoices; and interfacing with a variety of external vendors Planned engaging and interesting events for MU’s Exploratory Program students on an annual basis Maintained ESSD and EDFN’s exter

Assistant Coordinator of Operations - Admissions

Franklin Marshall College

Mar 2020 - Jan 2022 (1 year 11 months)

Acted as the assistant administrator for Franklin & Marshall College’s Slate CRM database - routine tasks included: Managing duplicate records Diagnosing and solving issues for recruitment staff Managing one-off communications and drip campaigns for the Office of Admission Scrubbing and uploading lists from various recruitment events and recruitment services Performing yearly maintenance on both Common and Coalition applications and subsequent maintenance in the CRM database Building complex recruitment staff events and event communications, as well as providing Slate support for events Performing daily system maintenance through complex queries Building and managing Slate portals for visits, applicants, and newly admitted students Performi

Admissions Assistant

Pennsylvania College of Health Sciences

Dec 2016 - Mar 2020 (3 years 4 months)

Maintained the CRM database used for prospective students and diagnosed and fixed issues for counselors as needed Managed the admissions-specific functions in the academic record system Aided students in making interdepartmental appointments through Starfish Generated weekly enrollment reports, used college-wide for planning and budgeting purposes Performed soft recruiting for walk-in prospective students Provided all external visitors with quality customer service, as “the face of PA College” Assisted with both internal and external events on campus, including admissions open houses, homecoming events, student life events, and distinguished lecture series Created new student and visitor communications, including a widely used new student n

CME and Credentialing Assistant

Lancaster General Health

Dec 2014 - Dec 2016 (2 years 1 month)

• Planned, promoted, and executed continuing medical education events for the Medical Staff of Lancaster General Hospital • Oversaw the selection and implementation of a new CME learning management system, including training over 50 individuals on using the new system • Helped course directors to develop innovative education strategies for interprofessional education programs • Processed physician and medical affiliate applications for clinical credentialing at Lancaster General Hospital • Developed a clear communication plan to streamline the clinical application process • Aided in the implementation of the online application for clinical credentialing at Lancaster General Hospital • Performed in-depth research to ensure each medical staff

Office Assistant

Lancaster General Health

Jun 2013 - Dec 2014 (1 year 7 months)

Assisting the Office of Academic Affairs and Continuing Medical Education in the planning, promotion, and execution of events, as well as maintaining a CME database and assisting in the production of Progress Notes, a publication for the medical and dental staff, and planning and conducting orientation sessions for new medical students and residents.

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Program Director

Community Life Network of Columbia

Jul 2012 - Jun 2013 (1 year)

-Assisted the executive director in the planning and promotion of programs to serve the town of Columbia, PA and its residents -Wrote copy for, edited, and published a bi-weekly newsletter for the community of Columbia, PA -Aided clients in resume preparation and job searching -Built relationships between CLN and other organizations in the community to grow services available to clients

Corporate Communications Intern

Lancaster General Health

Feb 2011 - Jun 2011 (5 months)

Aiding the Corporate Communications team in the e-Health initiative, as well as writing copy for internal publications and assisting with other projects.

Assistant Event Planner/PR Intern - Civic and Community Engagement and Research Project

Millersville University

Mar 2010 - Aug 2012 (2 years 6 months)

• Assisted event planner with the planning, promotion, and execution of various civic engagement events. • Planned and executed the 2010 and 2011 Leadership Student Cohort for the Robert Walker Center for Civic Responsibility and Leadership in Washington, D.C. • Acted as student liaison for the Congress to Campus program, facilitating student activities with former members of the U.S. House of Representatives. • Acted as a student representative of the Civic Engagement component of the 2010 Soar to Greatness Capital Campaign.

Contact Center Representative

Lancaster General Health

Sep 2009 - Jun 2013 (3 years 10 months)

Working in the Marketing Contact Center to support the marketing department and the Wellness Center at LG Health, as well as providing fulfillment for various campaigns.

Customer Service Representative

The Jay Group

Aug 2005 - Sep 2009 (4 years 2 months)

Provided quality customer service to 25+ clients, including Heineken USA, BARCO Uniforms, McCormick Spices, Lindt Chocolate, and many more, via phone and email support. Also helped to train new representatives and prepare training materials, including a course in corporate communications.

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