IT Specialist - Tivoli Administrator
IBM
Aug 2009 - May 2010 (10 months)
Tivoli Infrastructure Software Administrator (Tivoli Monitoring, NewView, Tivoli Enterprise Console, Netcool/Omnibus, Tivoli Configuration Manager) Level 3 Support responsible for maintenance, problem and change management, for US and Europe Customers. Managed mayor version upgrades, and Disaster Recovery exercises. Developed custom solution for Software and Inventory
Migration Projects DM 3.7 / ITM 5.1.2 to ITM 6.2.1.
Development of custom monitors using universal agents (Shell Script, VB Script, Perl).
Implementation of new monitoring agents for applications.
Implementation of Data Warehouse for collection of historical data (Proxy Agents and Summarization and Prunning Agent)
Development and implementation o