Audrey Swagerty

Service Delivery leader with 10+ years at Percona, specializing in open-source database managed services.I currently lead a team of 9 Service Delivery Managers supporting global enterprise customers across mission-critical MySQL, PostgreSQL, and MongoDB environments. My focus is on driving service excellence, strengthening client relationships, and ensuring reliable, scalable operations in 24/7 environments.I’m passionate about building high-performing teams, improving service delivery processes, and partnering with customers to deliver long-term success.