Proven experience improving sales, marketing and customer service functions for the Fortune 500 by AI-enabling meaningful enterprise solutions while forging long-term strategic customer and partner relationships along the journey.
Specialties: Agentic AI, Generative AI, Conversational AI, Artificial Intelligence, Machine Learning, Large Language Models, Small Language Models, Cloud, Enterprise Software, Behavioral Analytics, Digital Media, Advertising Technology, CRM, SaaS, CCaaS, BPO, Managed Services, Professional Services, Master Data Management and Six Sigma.