As a customer service agent at AmRest, I deliver exceptional service to customers across various channels, such as phone, email, and chat. I handle inquiries, complaints, and feedback with professionalism, empathy, and efficiency, ensuring customer satisfaction and loyalty. I also collaborate with my team and other departments to resolve issues and improve processes. In addition to my work experience, I am a motivated student of international business at Uczelnia Vistula, where I learn about economics, banking, and global markets. I have a certificate in teaching English as a foreign language, which I obtained from working as an English tutor at Motive Learning Centre. I am also interested in IT, and I am learning Python as a hobby. My goal is to combine my customer service, teaching, and IT skills to pursue a career in the digital economy.