Jon Gulick
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Talent Operations Manager @ Included Health
Decatur, Georgia, United States
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Recruiting Operations ManagerIncluded HealthJul 2026 - Current (3 months)- Board MemberMen Having Babies IncJan 2024 - Current (2 years 9 months)As a board member at MHB, Jon leverages his corporate DEI experience to advocate for accessibility to surrogacy through inclusive employer benefits.
If you want help bringing more inclusive fertility benefits to your company, send me a DM! - Recruiting Operations ManagerCloudflareMar 2026 - May 2026 (3 months)• Automated 87% of all sales interview scheduling, reclaiming hundreds of hours a week for other tasks.
• Increased automation allowed the 11 person global coordination team to become project managers. The team leveraged AI tools to significantly increase their output quality, transitioning early-career staff from administration tasks to high-impact data, systems, and change management projects. - Senior Recruiting Systems AnalystCloudflareMar 2024 - Mar 2026 (2 years 1 month)• Strategic Planning: Led a design thinking workshop with 19 recruiting stakeholders to establish the 2024 recruiting operational strategy and project roadmap.
• Built Recruiting Analytics Infrastructure: Developed recruiting data tables in BigQuery by joining data from 28 Greenhouse and Workday tables. Enabled Finance to connect data to Anaplan, providing visibility into talent pipelines, time-to-hire metrics, and projected start times, directly supporting 2025 headcount planning.
• Data Hygiene: Standardized stage naming conventions across recruiting workflows, improving consistency in reporting and data analysis.
• Automation and Process Improvement: Designed and implemented automated email notifications for recruiters, id - Senior Program Manager - Recruiting Systems and OperationsTwitterJun 2022 - Apr 2023 (11 months)• Managed TA system and process enhancement roadmap. System enhancement strategy focused on four areas: self-regulating systems, data hygiene, automations and UX design.
• Managed a team of two managers and ten recruiting coordinators/program managers. The team scheduled interviews and ran operations for TA programs including employee referrals, data hygiene, candidate experience, TA learning.
• In the first 6 months, launched 36 system projects focused on compliance, data hygiene, UX updates, CRM optimization, and pay transparency.
• Served as the point of contact for all TA tool questions and issues.
• Created a recruiter scorecard dashboard for measuring activities and KPIs. Leadership used the insights from the dashb - Recruiting Program Manager IITwitterJun 2019 - Jun 2022 (3 years 1 month)• Change Management: Lead ATS changeover from Salesforce to SmartRecruiters. Created a process knowledge database for TA, hiring managers, interviewers, and stakeholders. Resources were regularly used with 50k unique yearly views.
• Recruiting Coordination Leader: Created RC development program where RCs helped run programs. This lead to promotion of 5 RCs, increase of team morale, and reduction in turnover.
• Recruiting Coordination Leader: Created RC operational products including KPI dashboard (using jira), interview cancellation tracker, and interviewer bandwidth tracker which became the most viewed HR dashboard at Twitter.
• Referral Program: Due to high headcount growth, redesigned the employee referral program for eff - University Recruiter / Program ManagerTwitterAug 2016 - Jun 2019 (2 years 11 months)・Strategized 2017-18 on-campus season, saving 50% of budget while increasing student event attendance by 100% and doubling on-campus presence at schools
・Planned email newsletter, increasing communication and raising application rates by 32%
・Represented Twitter on-campus, speaking to 2000+ students about working in technology
・Strategized and implemented Twitter’s Black History Month and Women’s History Month nine city tour, featuring Twitter activists (@ReignOfApril, @Bakari_Sellers) and attended by 1000+ students
・Focused on diversity recruiting, increasing black and Hispanic/Latinx intern hires by 400% - Inside Sales Account ManagerTwitterMar 2016 - Aug 2016 (6 months)Managed large advertising accounts with $1.5M of sales per quarter
- Sales Account Manager / Account AssociateTwitterDec 2014 - Aug 2016 (1 year 9 months)• Grew account book from $200k to $1.5M in ad sales per quarter.
• Became 2nd highest revenue earner in SMB org.
• Helped advertisers achieve success using digital ads. - SMB Sales Account AssociateTwitterDec 2014 - Mar 2016 (1 year 4 months)・Analyzed Twitter marketing data to providing strategic advice and optimizations to SMB advertisers
・Managed a book of 200+ advertisers, bringing in $700k-$1M revenue per quarter
・Actively managed top 20-30 accounts, learning about their ecommerse goals and achieving them through Twitter's social media platform
・Worked with various attribution models. Set up client’s conversion pixels and interpreted results - AFounder / CEOAtomic Entertainment LLCSep 2010 - Jul 2014 (3 years 11 months)• Effectively employed and managed over 30 people a year, ranging from acrobats and clowns to lawyers and accountants
• Led circus show development, client relations, and marketing, driving revenues of $300k in first year
• 76 performances at Lava Nightclub in Turning Stone Casino drove a 25% increase in club revenues
• Through sales and marketing, obtained prestigious clients for event entertainment like: Intel, Redbull, MTV, Stoli Vodka, Swatch, the New York Public Library, and the Montreal Jazz Festival
• Performed with DJ David Guetta, Snookie and GRAMMY award winning DJ Jazzy Jeff - Circus AcrobatFreelancingSep 2000 - Sep 2010 (10 years 1 month)• Travel to 34 countries while performing over 1000 shows.
• Specialized in corde lisse, aerial chains, and duo tissu.
• Performed with world-renowned companies such as Cirque du Soleil, Cirque Eloize, Cirque Dreams, Festival International de Jazz de Montreal, P&O Cruises, and the Montreal Opera.
• TV appearances on America’s Got Talent, Defi de Champions (TVA), Dave Letterman Show, The Tony Danza Show, and Nickelodeon.
Education
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- Master, Business AdministrationJohn Molson School of BusinessJan 2012 - May 2014 (2 years 5 months)
- MBA- John Molson School of BusinessConcordia UniversityJan 2012 - Jan 2014 (2 years 1 month)• Winner of the Fellowship for Entrepreneurship Award for demonstrating entrepreneurial achievements
• 2nd place out of 100+ students at the Dobson Practicum Business Plan Competition
• Created business plans for local startups through the JMSB Consulting Bureau
• Re-founded and organized events with JMSB Speaker Series, bringing in business leaders like the CEO of National Bank, Canada’s 4th largest bank
• Competed in MBA strategy case competitions including: The JMSB ICC competing against 36 schools from 14 countries, the Rotman Case Competition, and Yale’s Integrated Leadership Case Competition
• Live case competitions for: Sunlife Financial’s CSR indicative, Ericcson’s implementation strategy for smart telemetry - Bachelor, TheaterFlorida State UniversitySep 2000 - May 2004 (3 years 9 months)
- Theatre, CircusFlorida State UniversityJan 2000 - Jan 2004 (4 years 1 month)• CumLaude
• BUNAC work abroad in London, England and Montreal, Canada
• Performed in the Florida State University Flying High Circus
• Received over $100k in sponsorships while acting as circus club president
Projects (professional or personal)
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- YYale School of Management - Integrated Leadership Case CompetitionApr 2014Represented the John Molson School of Business at the second edition of the Yale School of Management Integrated Leadership Case Competition, hosted at The Yale School of Management (Yale SOM).
- AAtomic's iPad Controlled LED BrasJan 2011Jon created iPad controlled LED bras for Atomic's show at Lava Nightclub. Communications was achieved using an iPad, wifi network, Xbee radios, and Arduinos.
Awards
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- E2nd Place Winner of the Enactus Concordia Business Plan CompetitionEnactus ConcordiaWon 2nd place out of 100+ students for writing and presenting the best company idea and business plan.
- PProject Management Institute (PMI) Prix Elixir 2014PMI Montreal ChapterAwarded for recent project management achievements, including work with Variable Fashion and Atomic Entertainment
- FTheater Department Study Abroad ScholorshipFSU Theatre DepartmentScholarship to students studying abroad in London who have high artistic potential and exceptional academic standing.
- SEntertainment of the Year FinalistSpotlight MagazineOne of 10 finalists for the Entertainment of the Year award presented at the Spotlight Gala in Las Vegas.
- Bessie Schulich MBA Fellowship for EntrepreneurshipJohn Molson School of BusinessAwarded by the M.B.A. Program to a full-time graduate student entering their second year of the M.B.A. program have demonstrated, in some way, his/her entrepreneurial activities within his/her statement of purpose.
- Cum LaudeFlorida State UniversityAwarded for high academic achievement.