N
Natalia G
About
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Customer Success Manager
Tel Aviv-Yafo, Tel Aviv District, Israel
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work
Full-time jobs
Résumé
Jobs
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- CCustomer Success ManagerJan 2026 - Current (10 months)
- SSales Account ExecutiveJan 2025 - Dec 2025 (1 year)
Customer Success ManagerIncredibuildOct 2021 - Jul 2024 (2 years 10 months)• Manage a large-scale customer portfolio globally (EMEA & US Market) of world-leading brands
• Manage customer onboarding process and understand their KPIs
• Demonstrate Incredibuild value proposition through customer engagement facing role among existing customers.
• Maintain and build relationships with portfolio customers to retain and grow, working very closely with all teams in the CRO group (tech, sales, solutions, and operations)
• Identify expansion opportunities within renewals, build a healthy expansion pipeline, close deals, and generate revenue
• Manage risk and retention- SSales Account ExecutiveJan 2018 - Jun 2021 (3 years 6 months)Cloud, SaaS, Cyber B2B DataBank provides prevention and protection SaaS solutions by offering a complete and comprehensive defense portfolio. From prevention of cyber-attacks to tools for backup and data recovery.
- Account ExecutiveBabylonOct 2016 - Jan 2018 (1 year 4 months)SaaS B2B, B2C Babylon-Software.com provides translation and language learning solutions. Established in 2014, the Company caters to both individuals and corporations alike. Babylon is the winner of numerous awards, including a Guinness World Records® certificate for the most downloads of a translation software.
- RGlobal Sales ExecutiveRushmore MarketingMar 2014 - Jul 2016 (2 years 5 months)
- FInternFedEx Trade Networks Transport & BrokerageFeb 2013 - Dec 2013 (11 months)
Education
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- VVancouver English Center (VEC) — Business Diploma & World Host Certificate, Business English studies and hospitalityVancouver English Center (VEC)Jan 2012 - Dec 2013 (2 years)
- Servicio Nacional de Aprendizaje (SENA) — CRM (Customer Relationship Management)Servicio Nacional de Aprendizaje (SENA)Jan 2012 - Dec 2012 (1 year)
- Servicio Nacional de Aprendizaje (SENA) — Financial and Banking SystemServicio Nacional de Aprendizaje (SENA)Jan 2010 - Dec 2010 (1 year)
- Universidad EAN — Bachelor's degree, International BusinessUniversidad EAN
- KKing street college of London — EnglishKing street college of LondonStudy of the English language.