R
Richard Penn
About
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Head of Customer Success
London, England, United Kingdom
Résumé
Jobs
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Head of Customer SuccessiwocaMar 2020 - Current (6 years 7 months)- Head Of Account ManagementiwocaSep 2017 - Mar 2020 (2 years 7 months)
- Senior Account ManageriwocaJun 2016 - Sep 2017 (1 year 4 months)
- Account ManageriwocaSep 2014 - Jun 2016 (1 year 10 months)iwoca offers flexible credit to small businesses across Europe, allowing them to take advantage of opportunities previously only available to their larger peers. From placing larger stock orders to bridging cashflow gaps, finance helps power our customer's growth.
We launched iwoca in 2012 and have already grown into one of Europe's leading fintech lenders. More startup than financial institution, we use technology to eliminate the cost and complexity associated with traditional business finance. That means we offer instant decisions and have no upfront fees, no lengthy forms and no long-term commitments.
Most importantly technology has allowed us to build a revolutionary risk model that understands any small business - Financial AnalystInstinet IncorporatedJun 2014 - Sep 2014 (4 months)Summer Internship
A Nomura Group company, Instinet is an electronic trading pioneer, having established the world’s first major electronic trading venue in 1969, one of the first recognized U.S. ECNs in 1997 and, more recently, the Chi-X companies. Through its subsidiaries, Instinet acts as a global agency-only broker, helping institutions lower overall trading costs and improve investment performance through an advanced suite of electronic trading tools, sales and portfolio trading, commission management services and access to independent research. - Finish Logistics and Operational Team LeadLondon Marathon EventsApr 2013 - Apr 2015 (2 years 1 month)
Education
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- Bachelor of Science (B.Sc, GeographyUniversity of LeicesterJan 2011 - Jan 2014 (3 years 1 month)