Sr. Technical Support Engineer
Starz Media/ Anchor Bay Entertainment
Apr 2004 - Jun 2011 (7 years 3 months)
Managed, implemented and supported Microsoft Windows based servers, which included file and print servers, application servers and Active Directory domain controllers. Responsibilities included the support of all hardware (e.g. Direct Attached Storage) and software (e.g. Microsoft critical updates, device drivers and applications). Monitored and managed server resources such as processor usage, disk usage and overall performance to ensure maximum server uptime, along with performing scheduled system administration tasks and upgrades. Planned, maintained and supported multiple DHCP scopes in multiple locations hosted on Windows Server 2003 platform which included multiple scopes per site. Responsible for implementation of backup solutions fo