Senior Salesforce Administrator
Calm
Apr 2022 - Current (4 years 7 months)
• End-to-end administration and optimization of Salesforce orgs, including user management, permissions, data model enhancements, and automation using Flows and external integrations
• Designed and implemented scalable solutions across Sales, Marketing, and Customer Success functions—translating complex business requirements into actionable platform configurations.
• Managed system integrity and data quality, including duplicate prevention, field-level security, audit compliance, and governance of third-party integrations
• Acted as a strategic partner to RevOps and leadership, delivering actionable insights through reports and dashboards, and enabling continuous improvement through proactive system monitoring and feedback lo
