Reed Hitchcock

Reed Hitchcock

About

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Head of Data Operations
Texas, United States

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • HumanSignal
    Head of Data Operations
    HumanSignal
    Dec 2025 - May 2026 (6 months)
    Led sourcing, recruiting, onboarding, training, and contractor engagement for HumanSignal’s Services organization, supporting AI training data initiatives across multiple industries.
    Translated won contracts into executable workforce plans - assessing project scope, training needs, and workforce requirements.
    Acted as the primary point of contact for more than 950 global contract workers.
  • Amazon
    Sr. Regional Learning Manager, Worldwide Amazon Fresh
    Amazon
    Apr 2025 - Dec 2025 (9 months)
    Lead a team of regional and site level Learning leaders in field execution of Training and Development initiatives within Amazon's grocery business. Act as the primary liaison between the greater WWAF L&D org and 43 Grocery Fulfillment Centers + 3 Grocery Distribution Centers. Key collaborator in the WWAF L&D yearly planning process and a key stakeholder/partner in all L&D PM initiatives within the Grocery business.
  • Amazon
    Sr. Regional Learning Manager, ARS Network
    Amazon
    Jul 2023 - Apr 2025 (1 year 10 months)
    Leverage strategic thinking to craft roadmaps for Learning and Training initiatives across the North American Customer Fulfillment network. Inspire and motivate a team of regional leaders to drive daily actions towards long term goals through field leader execution. Act as a primary partner and liaison between field teams and content developers to ensure training content is robust for both Amazon associates and leaders.
  • Amazon
    Senior Regional Learning Manager, IXD+ Network
    Amazon
    Oct 2022 - Aug 2023 (11 months)
  • Amazon
    Super Regional Learning Manager, IXD+/ReLo Network
    Amazon
    Mar 2021 - Oct 2022 (1 year 8 months)
  • Amazon
    Regional Learning Manager, IXD Network
    Amazon
    May 2020 - Mar 2021 (11 months)
  • Amazon
    Operations Manager
    Amazon
    Nov 2019 - May 2020 (7 months)
    - Forecast production volume and plan labor staffing accordingly, in order to achieve daily goals.
    - Lead frontline area managers to ensure smooth and efficient production in everyday operations.
    - Mentor area managers to promote development and help foster both personal and professional growth.
    - Communicate with other teams and departments to maximize labor balance and exceed building-wide goals.
    - Utilize Lean/Six Sigma methodologies to invent and simplify new process improvements, helping to reduce labor cost and maximize efficiency.
  • Amazon
    Area Manager II
    Amazon
    Apr 2018 - Nov 2019 (1 year 8 months)
    - Mentor associates to facilitate growth and professional development while simultaneously managing multiple projects with different deadlines.
    - Build trust through diligent engagement/follow-up to get the discretionary buy-in from team members to exceed volume/rate goals each day.
    - Lean/Six Sigma Yellow Belt Certified.
  • Amazon
    Area Manager I
    Amazon
    Jun 2016 - Apr 2018 (1 year 11 months)
    - Utilize lean/Six Sigma methods to efficiently staff warehouse associates to meet and exceed volume goals.
    - Act as the primary department POC/leader for interdepartmental communications, associate escalations, etc.
    - Provide feedback to associates in an effort to help develop and/or performance manage the team members to push performance levels at a team-wide level.
  • E
    Manager
    Elite Suites Pet Resort
    Jun 2015 - Aug 2015 (3 months)
    - Completed all business transactions throughout the day.
    - Supervised/instructed all pet hotel specialists.
    - Handled up to $25,000 in revenue each day.
    - Checked over balance sheets and sales reports nightly.
    - Acted as primary customer service rep during my shifts.
  • V
    Cashier
    Varsity Bookstore
    Jan 2015 - Feb 2015 (2 months)
    - Helped students find textbooks around the store, then proceeded to check them out. Seasonal employment.
  • E
    Hotel Tech
    Elite Suites Pet Resort
    Jun 2011 - Jun 2015 (4 years 1 month)
    - Took care of customer's dogs while they were out of town.
    - Illustrated leadership skills towards co-workers; demonstrated critical thinking skills through problem solving.
Education verified_user 0% verified
  • Texas Tech University Rawls College of Business
    Bachelor's, Business Management and Marketing
    Texas Tech University Rawls College of Business
    Jan 2012 - Jan 2016 (4 years 1 month)
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