Blair Equi
About
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Customer Success Manager @ Klaviyo
United States
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Full-time jobs
Résumé
Jobs
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Senior, Customer Success ManagerKlaviyoFeb 2024 - Current (2 years 8 months)- Customer Success ManagerKlaviyoFeb 2022 - Feb 2024 (2 years 1 month)
- Account Manager, Agency PartnershipsTeikametricsMar 2020 - Feb 2022 (2 years)
- Account ExecutiveLearning PoolMar 2019 - Mar 2020 (1 year 1 month)
- Channel Marketing ManagerUnitrendsApr 2017 - Mar 2019 (2 years)
- CChannel Marketing AssociateSep 2015 - Apr 2017 (1 year 8 months)Plans, develops and facilitates partner communications, customer outreach programs, co-branding, and supports marketing programs for the Unitrends VAR channel team and partner community.
- Sales Development RepresentativeUnitrendsDec 2014 - Sep 2015 (10 months)• Contact prospective customers by using the Unitrends CRM tool to reach marketing generated prospects or prospective customers via business directories and other list sources.
• Contact new prospects via phone and email to discuss their needs and to explain how these needs could be met by specific products and services.
• Collaborate with colleagues to exchange information, such as lead qualification, selling strategies or marketing information.
• Gain and maintain access to decision makers and end users in prospective client companies.
• Maintain account records in Unitrends Customer Relationship Management (CRM) tool.
• Develop a solid understanding of Unitrends products and stay up to the minute on both industry - Local Store MarketerTexas RoadhouseMay 2010 - Mar 2013 (2 years 11 months)• Created procedures to improve sales inside the store and relationships within the community.
• Creating potential business relationships from business to business sales, building customer relations, and networking while established positive and ongoing relationships.
• Promoted major holidays and company contests publicly with staff.
• Worked closely with schools within the community to promote positive relationships with administrations, teachers and students.
• Developed and established ongoing charitable and community events that positioned Texas Roadhouse as a community leader.
• Involvement in all PR efforts including media events, and public engagements.
• Involved myself in territory management, making
Education
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- Radford University — Bachelor of Science (BS) Public Relations Advertising and Applied CommunicationRadford UniversityJan 2008 - Dec 2013 (6 years)
- Virginia TechVirginia Tech