Omar Álvarez

Sales Operation Specialist

Arrow Electronics

Nov 2021 - Current (4 years 9 months)

Act as the link between sales team and different counterparts and join to customer and supplier visits • Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team • Evaluate opportunities, develop penetration plan and provide direction to Arrow teams • Identify pipeline potential strategic Global OEM customers for incremental business beyond design transfers • Focus on developing 2-3 identified Global OEM customers • Leverage on design transfer and work with suppliers in Asia for incremental business beyond design transfers • Create and drive strategy for the transfer of associated materials and liabilities • Drive and coordinate transfer quoting • On-

Pricing Specialist / Product Manager

Arrow Electronics

Sep 2020 - Nov 2021 (1 year 3 months)

●Interface with Suppliers and internal departments including sales, purchasing and finance in order to obtain answers and solutions to complete debit renewal process ●Accurately maintain pricing and other information in different systems ●Review and respond to requests in a timely manner, verifying and preparing correct information for suppliers and inside sales teams across the United States and Guadalajara ●Manage workload and tasks effectively on a daily basis to provide excellent service to suppliers and other Arrow departments ●Generate and maintain reports and spreadsheets regularly

Customer Support Associate IV

Arrow Electronics

May 2018 - Sep 2020 (2 years 5 months)

Activities: ●Act as communication coordinator from the Service Center ●Manage special projects and Key activities for the business ●Manage both EDI and manual customer order entry. ●Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. ●Communicate with Assets (buyers) and with the customers on a daily basis regarding the supply situation. ● Manage compliance with export rules for controlled products, including preparation of export licenses ● Rebook orders From Reno to GDL warehouse due tariff ●Work with sales team on Margin prices ●Be accountable for delivery to the customers and resolution of shipping and price discrepancies. ●Create and send out defined rep

Asset III (Buyer)

Arrow Electronics

Apr 2017 - May 2018 (1 year 2 months)

Develops and executes business plans on specific supplier products, supporting company goals through the development of competitive purchasing and stocking strategies Activities: ● Forecasting and inventory review, product life cycle management. ● Placement of initial PO's and monitor to alter or cancel inventory order. ● Sludge report review—write offs, write downs, returns. ● Resolving sales/supplier related issues/questions and negotiate special returns. ● Focuses on process improvement. ● Managing supplier relationships, work to meet customer's requirements

Material Planner I

Arrow Electronics

Apr 2015 - May 2018 (3 years 2 months)

Responsible for overseeing supply chain solutions and planning\pipelining inventory to key Arrow customers to archive specific business and inventory objectives Activities: ● Hard orders manage to meet customer demand. ● Working with suppliers to expedite purchase orders and secure on-time delivery of product. ● Prompt confirmation for customer sales order. ● Open Order Repot management ● Proactive work with suppliers on Line Down cases ● Customer service focus ● Team work with sales representative to achieve customer trust and satisfaction ● Materials tracking

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Logistics and Sales

Automotive Group Flores

May 2014 - Apr 2015 (1 year)

Company dedicated to the import of auto parts. Activities: ●Control and realization of inventories ● Supervise inputs and outputs of merchandise ● Customer focus (sales and attention).

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Maintenance and quality engineer

Aledca SA de CV

Nov 2013 - May 2014 (7 months)

Company dedicated to the collection and processing of waste. Activities: ●Monitoring of corrective and preventive maintenance of equipment and machinery. ●Start of the project of ISO 9001 and ISO 14001 certification.

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