Luis Rodriguez

Customer Service & Sales Professional with 9+ years of experience driving revenue growth, building high-performing teams, and delivering exceptional customer experiences across B2B and B2C environments. I have successfully led sales teams, designed and implemented commercial training programs, and supported regional expansion strategies in Colombia (Barranquilla, Cartagena, and Santa Marta). My background combines consultative selling, objection handling, KPI management, and CRM optimization to consistently exceed performance targets. As a Sales Agent, SDR, Trainer, and Supervisor, I bring a results-driven mindset, strong leadership skills, and the ability to turn opportunities into long-term customer relationships. I am passionate about sales strategy, performance improvement, and continuous growth. 🔹 B2B Lead Generation & Cold Outreach 🔹 Sales Team Leadership & Coaching 🔹 KPI Tracking & Performance Optimization 🔹 CRM Management (HubSpot, Salesforce) 🔹 Consultative & High-Ticket Sales