Account Manager
ContactLink Solutions LLC
Mar 2025 - Jun 2025 (4 months)
I manage day-to-day operations and recruitment for a team of 100+ interpreters across three platforms. Working closely with Team Managers and Talent Acquisition Specialist, I help us consistently meet—and often exceed—our monthly goals in hiring, performance, and quality. I focus on streamlining processes and improving communication to boost team efficiency and overall productivity. I'm passionate about creating a collaborative, growth-oriented environment where people feel supported, organized, and empowered to manage their time effectively. I also work directly with our platform clients, making sure their expectations are met while keeping our team set up for success.