Raphael S

Territory Account Executive

Salesforce

Jan 2025 - Current (1 year 10 months)

- Responsible for a defined territory, partnering with companies to identify growth opportunities and address complex business challenges through consultative sales. - Lead end-to-end sales engagements, from strategic discovery to value-based negotiation, aligning solutions to measurable business outcomes. - Work closely with executive and operational stakeholders to build consensus, prioritize initiatives, and support confident decision-making. - Bring discipline to pipeline management and forecasting to ensure predictable execution and long-term customer success. - Collaborate with Marketing, SDRs, and Customer Success to deliver a cohesive buying experience and maximize value across the customer lifecycle.

Sales Leader

iSystems

Jun 2025 - Jan 2026 (8 months)

Develop and maintain strong collaboration with cross-functional teams (Marketing, Customer Success, Product, and Operations) to align strategies and deliver greater value to clients. Propose, design, and execute continuous improvements in the sales process, with a focus on scalability and efficiency for enterprise-level deals.

Senior Enterprise Account Executive

iSystems

Jan 2025 - Jan 2026 (1 year 1 month)

Assumed the challenge of working in the strategic area of the company, acting as a senior leader responsible for expanding enterprise sales within the industrial sector. Lead training and development of a new sales team, ensuring ramp-up in processes, methodologies, and best practices focused on complex B2B sales cycles. Coordinate and facilitate meetings to help potential clients make informed and data-driven decisions. Support go-to-market strategy by engaging with industry leaders, building trusted advisor relationships with executives, and accelerating the adoption of AI-driven solutions across the manufacturing and industrial landscape. Act as a mentor and reference within the team, strengthening knowledge in negotiation, pipeline mana

Senior Account Executive - SMB and MID Market

Zoho

Dec 2023 - Jan 2025 (1 year 2 months)

Focused on driving high-value business growth through an integrated ecosystem of solutions that serve companies end to end. Specialist in CRM, Help Desk, Marketing Automation, and SalesIQ tools, with a strong track record of building and scaling technology adoption. Extensive experience leading CRM initiatives, partner-driven projects, and enterprise/named accounts, ensuring both expansion and long-term retention. Responsible for generating over US$1.5M in Annual Recurring Revenue (ARR) through new client acquisition, upsell, and strategic partnerships.

Senior Mid-Market Account Executive, Agency and SaaS Latam

Duda

Jun 2020 - Nov 2023 (3 years 6 months)

The experience of working at Duda has been incredible, mainly for witnessing the growth of our agency and SaaS clients in markets where we previously had little or no presence, and for seeing many of these accounts evolve and expand their businesses. Role: Responsible for Duda’s expansion in Spanish-speaking and Portuguese-speaking countries (Mid-Market business in LATAM, Portugal and Spain). Key Responsibilities: - Developed own pipeline and portfolio of leads and opportunities to drive business growth in LATAM, Portugal, and Spain. - Closed and managed relationships with more than 400 agencies. - Represented Duda in strategic events across LATAM, with a focus on agencies and SaaS companies. - Established and nurtured strategic partnership

Senior Sales Representative | Key Account Executive LATAM

Asksuite

Apr 2019 - Jun 2020 (1 year 3 months)

- I started at Asksuite as a Sales Representative in Brazil where I achieved excellent results and had the opportunity to migrate to the international area and after a period focusing exclusively on Latam(Spanish countries). - Achieving more than 120k NMRR. - Conversion rate with an average of 32%. - Biggest deal in Latam. - Average closing of 20 hotels, inns, chains or resorts per month. - Best Seller Q3/19 Tools: Pipedrive, Exact Sales, RD Station, Sales Navigator.

Inside Sales Representative

Meetime

Sep 2018 - Apr 2019 (8 months)

The mission of Meetime is to elevate inside sales strategies. In order to elevate inside sales strategies we need to build outstanding content and easy to use software that inside sales professionals love. My part on this mission is to promote the development of the Inside Sales model to future customers, as well as to help them escalate their sales and achieve their growth goals through Meetime’s solutions.

Channel Account Executive

RD Station

Nov 2017 - Aug 2018 (10 months)

- Identify the challenges faced by our potential partners and position our Partnership Program as a solution; - Effective pipeline and forecast management; - Complete commercial process - Evaluation, Solution, Negotiation and closing; - Apply "Sales Plan" with the potential partner in order to generate the sale of RD Station Marketing and foster the Inbound Marketing methodology for the agency's client portfolio or prospects; - I reached the mark of 50 agencies that entered the RD partnership program with their respective clients.

Partners Sales Development Representative

RD Station

Jul 2017 - Nov 2017 (5 months)

- Mapping opportunities for the sales team; - Research and qualification of agencies; - Qualification of Leads; - Identification of partnership opportunities with agencies; ●In the period, I reached significant numbers of generated opportunities, and in the first month of ramping up I reached 130% of the target for ramped SDRs.

Inside Sales - Ludi e Imaginarium

Imaginarium

Jul 2016 - Jun 2017 (1 year)

- Management of the customer portfolio in 5 states, providing service, prospecting and sales with an average monthly delivery of around R$200,000 NMRR. - Monitoring the performance of the portfolio's customers, maintaining healthy results for the channel. - After sales to assess customer satisfaction. - Imaginarium and Ludi customers. - Consistent goal achievement for 1 year, winning awards for delivering results.

Customer Success - E-Commerce Imaginarium

Imaginarium

Jul 2015 - Jun 2016 (1 year)

- Analyze calls based on the Brazilian E-commerce policy. - End customer service e-commerce and franchise. - Respond to all customer complaints through service channels (Complain here, social networks) - We went from "Very bad" to excellent in "Complain here" in less than a year. - I got the best results in number of calls and quality grades above 9.

Marketing Manager

Inventório | Estúdio de Design

Jun 2015 - Dec 2015 (7 months)

- Research and application of digital marketing within the company. - Application of Content Marketing at Inventório. - Negotiation with the end customer. - First contact with the end customer. - Monitoring of social media. - Short-term marketing planning. - Disclosure of company events. - Customer prospecting.

Financial Director

Inventório | Estúdio de Design

Jan 2015 - Jun 2015 (6 months)

- Restructuring of the company's Organizational Identity. - CANVAS Project - Study, development and implementation of strategic planning in the company. - Administrative and accounting functions. - Assistance in the implementation of the new organizational culture. - Team management.

People Analyst

Inventório | Estúdio de Design

Jul 2014 - Dec 2014 (6 months)

- Implementation of the organizational climate survey. - Monitoring of members and performance evaluation. - Development and planning of the Selection Process for new members.

I

Co-Founder

Inter UP - International Consulting

Jan 2013 - Nov 2014 (1 year 11 months)

Project for the creation and structuring of the Junior Enterprise of the UNISUL International Relations Course, with a focus on import/export consultancy for small and medium-sized companies in the region of Florianópolis. - Market research. - Creation of statute and business plan. - Team Management.

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Raphael S

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