Ramya Ch

Ramya Ch

About

Detail

Executive secretary at International Gate
United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Westley Resource
    Senior Recruitment Specialist
    Westley Resource
    Sep 2022 - Current (4 years 1 month)
    HR & Recruitment Specialist | New Jersey Human Resource

    Key Responsibilities & Highlights

    ● Manage end-to-end recruitment activities for hospitality positions, from candidate sourcing and screening through selection and onboarding.
    ● Source qualified candidates through job portals, recruitment databases, referrals, networking, and other talent acquisition channels.
    ● Review resumes and applications to identify candidates who meet specific job requirements and client expectations.
    ● Conduct initial candidate screening and interviews to assess qualifications, experience, communication skills, and suitability for hospitality roles.
    ● Coordinate interviews between candidates, hiring managers, and client
  • T
    Executive Secretary
    Taiwan Embassy
    Mar 2017 - Apr 2020 (3 years 2 months)
    Embassy Secretary | Embassy of Taiwan

    Key Responsibilities & Achievements

    ● Managed the day-to-day administrative and secretarial operations of the embassy, ensuring efficient office management.
    ● Prepared official correspondence, diplomatic letters, Memorandums of Understanding (MOUs), and other embassy documentation.
    ● Coordinated document review and obtained approvals and signatures from the Ambassador for official communications.
    ● Processed visa applications for individuals traveling to Taiwan, ensuring accuracy, compliance, and timely processing.
    ● Assisted applicants by providing guidance on visa requirements, documentation, and application procedures.
    ● Managed visa fee collections, cas
  • I
    Executive secretary
    International Gate for Patient Care
    Jul 2013 - Feb 2017 (3 years 8 months)
    International Patient Care Coordinator | International Medical Services

    Key Highlights & Responsibilities
    ● Coordinated end-to-end medical travel services for international patients seeking specialized and high-value treatments.
    ● Served as the primary liaison between patients, physicians, hospitals, and international referral partners across Bahrain, Bangkok, and other global locations.
    ● Managed complete patient journeys, from initial medical inquiries to post-treatment follow-up.
    ● Organized personalized treatment packages, including medical consultations, diagnostics, procedures, and specialist appointments.
    ● Coordinated travel logistics, including visa assistance, airport transfers, hotel accommodat
  • A
    Recruiter
    Avaas infotech
    Mar 2011 - Apr 2012 (1 year 2 months)
    HR Recruiter | Vise Info, India

    Key Responsibilities & Highlights
    ● Managed end-to-end recruitment activities, from identifying candidates to interview coordination and onboarding.
    ● Sourced and screened candidates through job portals, databases, referrals, and other recruitment channels.
    ● Reviewed resumes and shortlisted candidates based on job requirements, qualifications, skills, and experience.
    ● Conducted initial candidate screening and interviews to assess suitability for available positions.
    ● Coordinated interviews between candidates and hiring managers, ensuring smooth communication throughout the recruitment process.
    ● Maintained regular communication with candidates regarding interview sc
  • Vodafone
    Customer Service Specialist
    Vodafone
    Jan 2009 - Jan 2011 (2 years 1 month)
    Customer Care Specialist | Vodafone

    Key Responsibilities & Highlights
    ● Provided professional customer support by handling inbound customer inquiries, service requests, and complaints.
    ● Assisted customers with account-related queries, billing, payments, service activation, and other telecom-related requirements.
    ● Identified customer needs and provided appropriate solutions while ensuring a positive customer experience.
    ● Resolved customer complaints efficiently through effective communication, troubleshooting, and problem-solving.
    ● Managed customer accounts and accurately updated customer information and service details in internal systems.
    ● Explained Vodafone products, plans, services, offers, a
  • Mars Logistics
    Shipping Clerk
    Mars Logistics
    Nov 2008 - Dec 2009 (1 year 2 months)
    Shipping Clerk | Mars Logistics

    Key Responsibilities & Achievements
    ● Coordinated daily shipping operations to ensure timely and accurate dispatch of domestic and international shipments.
    ● Prepared shipping documents, including invoices, packing lists, delivery notes, and transport documentation.
    ● Processed shipment bookings and coordinated with freight forwarders, carriers, and transport providers.
    ● Tracked shipments and provided regular status updates to customers and internal stakeholders.
    ● Verified shipping documentation for accuracy and compliance with company and regulatory requirements.
    ● Coordinated with warehouse teams to ensure orders were picked, packed, and dispatched on schedule.
  • First Source BPO Solutions
    Customer Care Executive
    First Source BPO Solutions
    Apr 2007 - Oct 2008 (1 year 7 months)
    Customer Care Agent | Facus BPO Solutions

    Key Responsibilities & Achievements
    ● Delivered professional customer support through phone, email, and chat, ensuring a high level of customer satisfaction.
    ● Resolved customer inquiries, complaints, and service requests efficiently while meeting quality and service standards.
    ● Maintained accurate customer records by updating information in CRM systems.
    ● Handled inbound and outbound customer interactions with professionalism and empathy.
    ● Identified customer needs and provided appropriate solutions in a timely manner.
    ● Escalated complex issues to relevant departments while ensuring timely follow-up and resolution.
    ● Educated customers on products, s
Education verified_user 0% verified
  • Stella Maris College
    BSC Computers, Computer Engineering
    Stella Maris College
  • N
    MPC, Maths Physics Chemistry
    Nalanda Intermediate College
    Mar 2002 - Apr 2004 (2 years 2 months)
    Two Years
  • E
    B.Sc computers
    Emmanuel Mission School
    Jan 2001 - Jan 2002 (1 year 1 month)
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