Angélica Ortiz Guerra

Howdy! Please allow me to introduce myself: My name is Angelica, but you can call me Angie. I currently work as a Community Manager at a Marketing Agency but have worked as a Manager and Lead Virtual Assistant at a U.S. VA Agency (part-time), as well as a General Manager handling 3 local businesses, Manager at a Property Management company for Short-Term Rental Homes, Marketing Assistant for a SaaS company in the Restaurant industry, Junior Project Manager at a Design & Development Agency for websites and apps creation, as a Consecutive Medical Interpreter (audio only) for English/Spanish, and as Tech Support and Help Desk at a call center many years ago. I've worked remotely for almost ten years now. I feel I'm very versatile: I'm tech-savvy, proactive, responsible, consistent, and highly organized and focused on problem-solving. I do not jump to conclusions or think negatively of anyone before I have a clear understanding of a situation and can quickly de-escalate stressful situations. I am available during EST/CST (preferred) business hours and feel very comfortable speaking both English and Spanish. Some of the software I've used are: - CRM: LionDesk, Go High Level, HubSpot, Mail Chimp - PM: Click-up, Asana, Trello, Todoist, Monday.com, Slack Lists & Workflows - Design: Canva Pro, Figma (basic) - Content: ButterCMS, Wordpress (basic), Shopify (basic) - Team Communication: Slack, Flock, Microsoft Teams, Discord - Email: GMail, Outlook, ProtonMail - Phone System: Grasshopper, OpenPhone, Google Voice, Ring Central - Password Vaults: LastPass - Booking Software: Booking Koala, Launch27, Jobber, ZenMaid - Live Chat: Tawk.to - Leads: Thumbtack, Angi's Leads - Misc: GSuite, Calendly, Microsoft Office, basic Linux and VI