Mayme Blanton
About
Detail
Head of Development Operations
Texas, United States
Résumé
Jobs
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Head of Development OperationsStand TogetherDec 2024 - Current (1 year 10 months)- VP, Sales OperationsClearDATAApr 2020 - Dec 2024 (4 years 9 months)
- Senior Director, Global Sales OperationsRackspaceMar 2018 - Mar 2020 (2 years 1 month)- Global leader including operational management of sales process, tools, commissions, enablement and experience
- Implemented and oversaw new curriculum development for sales enablement and training, leading to 8% productivity improvement for new hires - Senior Director, Sales Operations & Business ManagementWINDSTREAM ENTERPRISEOct 2015 - Mar 2018 (2 years 6 months)- Leader for sales operations and strategy, including sales planning, analytics, sales tools and processes
- Enhanced sales productivity resulting in 48% improvement over 18 months - Director, Global Channel and Customer Reporting SolutionsDellAug 2014 - Oct 2015 (1 year 3 months)- Lead global team of 21 developers, analysts and project managers supplying reporting and insights to customers
- Increased SLAs by 14% points in 9 months for 1 million reports with increased automation - Director, Global Customer Programs and ExecutionDellSep 2006 - Aug 2014 (8 years)- Developed strategy and lead implementation to create global customer eCommerce portal; lead customer program management team of 15 global program managers
- Lead business team in developing, deploying the Global Procurement Portal, a new online procurement application, adopted by 100+ customers within 12 months - Higher Education Ecommerce ManagerDellNov 2002 - Aug 2005 (2 years 10 months)• Responsible for driving online sales in the Higher Education and Healthcare market segments.
• Managed the adoption of online procurement, maximizing sales and profitability of my market segments.
• Increased online order rate 10 percentage points year-over-year while maintaining an error-free order rate. Achieved 60% penetration rate within three years. - Senior Manager, Public eCommerce OperationsDellJun 2000 - Sep 2006 (6 years 4 months)- Managed team responsibility for driving eCommerce and ERP applications for Dell's public and healthcare customers, responsible for managing 7 direct reports and 20+ offshore contract team staff
- Grew overall eCommerce metrics by 8% year over year - Quality EngineerDellJun 2000 - Nov 2002 (2 years 6 months)• Developed and implemented market research study profiling notebook users to enhance quality testing.
• Analyzed customer quality data and implemented action plans to improve notebook system quality.
• Facilitated closed loop corrective action processes within product group. - Retail Account ExecutiveMonsantoFeb 1995 - May 2000 (5 years 4 months)• Sales representative that increased average sales 15% year-over-year in mature agricultural market
• Contributed to successful new product launches in emerging biotechnology market
Education
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- MBA, Business OperationsUniversity of Colorado Boulder Leeds School of BusinessJan 1998 - Jan 2000 (2 years 1 month)
- BS, Business FinanceUNIVERSITY OF SOUTH DAKOTAJan 1990 - Jan 1994 (4 years 1 month)
Projects (professional or personal)
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