D

Deserie Dulaney

About

Detail

Senior Vice President, Customer Support
Dallas, Texas, United States

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Interface Systems
    Senior Vice President, Customer Support
    Interface Systems
    Apr 2024 - Current (2 years 5 months)
    Provide leadership and support for Installation Success, Managed Network and Security Technical Support teams.
  • Teachers of Tomorrow
    Chief Customer Success Officer
    Teachers of Tomorrow
    Jan 2022 - Apr 2024 (2 years 4 months)
  • Compass
    Vice President, Transaction Operations
    Compass
    Jun 2020 - Dec 2021 (1 year 7 months)
  • Indeedcom
    VP, International Client Success and Global Support
    Indeedcom
    Oct 2019 - Jan 2020 (4 months)
  • Indeedcom
    VP, International Client Success
    Indeedcom
    Nov 2018 - Oct 2019 (1 year)
  • Indeedcom
    VP, Client Success Global Support
    Indeedcom
    Sep 2017 - Nov 2018 (1 year 3 months)
    Lead Voice of Customer, Salesforce Business Administration, Workforce Management, Process Improvement, Quality Support, Tier 2 (Technical Support) teams to support Global Client Success Operations.
  • Walmart eCommerce
    Senior Director Customer Care
    Walmart eCommerce
    Feb 2016 - Sep 2017 (1 year 8 months)
  • Walmart eCommerce
    Director Customer Care
    Walmart eCommerce
    Feb 2015 - Feb 2016 (1 year 1 month)
  • Oracle
    Principal Solutions Consultant
    Oracle
    Jan 2014 - Feb 2015 (1 year 2 months)
  • Oracle
    Senior Solutions Consultant
    Oracle
    Jan 2012 - Jan 2014 (2 years 1 month)
  • Oracle
    Solutions Consultant
    Oracle
    Jan 2011 - Jan 2012 (1 year 1 month)
    Achieved 365% of quota, 2011. Achieved President's Club, 2011.
  • MATCH
    Senior Manager, Global Customer Service Operations
    MATCH
    Jan 2008 - Jan 2011 (3 years 1 month)
  • MATCH
    Manager, International Customer Service Operations
    MATCH
    Jun 2007 - Jan 2008 (8 months)
  • Excel Telecommunications
    Manager, Vendor Management & Operations
    Excel Telecommunications
    Mar 2004 - Jun 2007 (3 years 4 months)
  • Excel Telecommunications
    Training and Development Specialist
    Excel Telecommunications
    Nov 2003 - Mar 2005 (1 year 5 months)
  • Excel Telecommunications
    Telecommunications Specialist
    Excel Telecommunications
    Jun 2002 - Nov 2003 (1 year 6 months)
Education verified_user 0% verified
  • East Texas AM University
    Bachelor of Science (B.S, Business Administration and Management
    East Texas AM University
  • Bentley University
    Bentley University
    Bentley University
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