Ricardo Fuentes

Senior Product Manager

Cloudera

Oct 2024 - Current (2 years 1 month)

Leading Security across all product lines at Cloudera, ensuring our platform meets the highest security standards while enabling customers to operate safely and efficiently in the cloud and on-premises.

I drive initiatives that enhance data protection, improve compliance posture, and strengthen our security resilience across the ecosystem.

Working cross-functionally with engineering, compliance, and customer-facing teams, I focus on cross-company initiatives, optimizing secure software practices, and delivering high-quality security solutions to all customers.

My goal is to proactively address security challenges while improving response times and clarity for customer security inquiries and product needs.

Senior Solutions Engineer (Presales)

Cloudera

Apr 2021 - Oct 2024 (3 years 7 months)

As a Senior Solutions Engineer at Cloudera, I had the privilege of working with exceptional talent across the Spanish-speaking Latin American market—Chile, Argentina, Uruguay, and Peru—with occasional engagements in Colombia. Over 14 fiscal quarters, I contributed to transformative projects:

🚀 Reviving Innovation in Argentina – Helped a long-lost customer migrate from on-prem to cloud in just 6 months. Three years later, they’re still expanding use cases and growing with us. I also worked with banks, telecoms, and oil companies, driving modernization in regulated industries. ARR: 2MM

💡 Modernizing the Chilean IRS – Led one of the largest migrations from an aging platform, expected to triple the country’s revenue in t

Associate Partner

IBM

Aug 2020 - Mar 2021 (8 months)

I'm a member of the Latin American team focused on Advisory Services related to Journey to Cloud Architecture Roadmap and Strategy for IBM customers, on Hybrid Cloud environments.

Open Source SME

IBM

Nov 2019 - Aug 2020 (10 months)

I lead the Open Source practice in the Chile Global Technology Services office, helping our customers push forward the new wave of technology and culture around IBM value proposal.

Senior Technical Engineer

Cloudera

Jan 2019 - Nov 2019 (11 months)

Technical Engineer specialized in Kubernetes, Cloud, NiFi (IoT), Data Replication and Security for the Hadoop ecosystem with outstanding performance within the team. Organizer of Future of Data Meetups in Santiago de Chile, and related industry meetings.

Technical Engineer

Hortonworks

Mar 2018 - Dec 2018 (10 months)

Technical Engineer specialized in NiFi (IoT), Data Replication and Security for the Hadoop ecosystem. Organizer of Future of Data Meetups in Santiago de Chile, and related industry meetings.
Hortonworks merged with Cloudera on Dic 2018.

Systems Architect

Hewlett Packard Enterprise

Nov 2015 - Mar 2018 (2 years 5 months)

Helping HPE major client in the country, LATAM Airlines, meet their IT transformation goals (Cloud, DevOps and some various integrations). Working as part of the Engineering and Infrastructure team, reporting directly to the Corporate Engineering Manager of LATAM Airlines.

Professional Services Consultant

Hewlett Packard Enterprise

May 2014 - Oct 2015 (1 year 6 months)

Sysadmin of EMC VMAX 20k, 40K Storage, SAN and related infrastructure.

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Systems & Projects Engineer

Linets Chile

Mar 2013 - Feb 2014 (1 year)

Linux Systems Administration, Project Management and assesments on the development of future products of the company.

Lan.com IT Production Systems Engineer

LAN Airlines

Oct 2011 - Feb 2013 (1 year 5 months)

Linux Systems Administration, Apache Servers, MySQL Servers, Load Balancing, Monitoring, Analytics, General Performance Statistics (Graphite, StatsD, Ganglia), direct work with our developers teams, responsable of code deployments in production and direct involvement on Infrastructure automation projects (Opscode Chef). I also keep a direct relationship with some of our technical partners, inside and outside the company. (LAN Corporate, Digital Marketing team, etc)

IT Consultant

Plataforma Networks

Feb 2011 - Apr 2011 (3 months)

Worked on archdaily.com servers and other projects of the company.

Software Architect / Co-Founder

Oncrono

Jan 2009 - Jan 2011 (2 years 1 month)

We use to be a 4 people team, making machines talk to each other.
We use to make M2M and Data Driven Web Applications.

My work here:

- Business Oportunity Generation
- Technology Strategic Partnerships
- Product/Solutions Management (Service Providers)
- Project Management
- Software Solutions Design and Management

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IT Consultant

Agrologica

Aug 2008 - Aug 2011 (3 years 1 month)

Engineering of high availability systems for technology applied to agriculture automation.

Freelance Unix System Administrator

European Southern Observatory

Aug 2008 - Oct 2008 (3 months)

DCS - Paranal Observatory
http://www.eso.cl/paranal

Developer

Portable

Mar 2007 - Jul 2008 (1 year 5 months)

My work consist on hack the Wordpress CMS for a variety of projects, like paula.cl and marketing websites.

Freelance IT Consultant

Self Employed

Dec 2006 - Mar 2009 (2 years 4 months)

Worked on CSS, AJAX, LAMP, PHP/Python./MySQL Development, Linux Servers configurations for different business in Santiago. Also, I made computer consulting for different medium-sized enterprises, like design agencies, bussines consulting groups, engineering companies and independents. My best achievement was a surveillance system, powered by free software tools.

IT Consultant

Azurian

Jun 2006 - Nov 2006 (6 months)

IBM WebSphere Product Line deployment, configuration and related issues.

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Ricardo Fuentes

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