John Bowden

John Bowden

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Scrum Lead at First Citizens Bank
Leander, Texas, United States
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Jobs verified_user 0% verified
  • First Citizens Bank
    Scrum Lead
    First Citizens Bank
    Feb 2026 - Current (9 months)
    Spearheaded the Agile transformation for the Factoring department focusing on both the mainframe applications as well as satellite systems. Serve as mentor and coach to drive the Agile transformation and facilitate team collaboration, impediments identification, prioritization, and resolution. Lead the adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams as the firm transitions into Agile.

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Refinement, PI Planning, Sprint Planning, daily stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Scrum and Kanban principles across multiple work streams and functional areas
  • FARM CREDIT BANK OF TEXAS
    Sr. Scrum Master Lead
    FARM CREDIT BANK OF TEXAS
    Oct 2023 - Apr 2025 (1 year 7 months)
    Sr. Scrum Master for Loan Operations and Cash Management Scrum Teams focusing on the development of solutions within the FarmView platform and Azure DevOps

    Serve as mentor and coach to drive the Agile transformation and facilitate team collaboration, impediments identification, prioritization, and resolution. Lead the adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams as the firm transitions into Agile and the Scaled Agile Framework (SAFe)

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Grooming, PI Planning, Sprint Planning, daily stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Scrum and Kanban
  • K
    Sr. Scrum Master
    KPMG US Contract
    Mar 2023 - Oct 2023 (8 months)
    Serve as Sr. Scrum Master for high performance engineering and SecOps Scrum Teams to develop Service Now solutions for the firm.

    Drive the Agile transformation and facilitate team collaboration, impediments identification, prioritization, and resolution. Drive adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams.

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Refinement, Sprint Planning, Scrum stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Scrum and Kanban principles across multiple work streams and functional areas.

    Serve as contributor and facilitator for the Agile practice comm
  • Charles Schwab
    Sr. Scrum Master
    Charles Schwab
    Oct 2022 - Mar 2023 (6 months)
    Serve as SAFe Scrum Master for high performance engineering and DevOps Scrum Teams to develop software applications and APIs serving the health care industries market for the client Cigna Healthcare. Facilitate team collaboration and impediments identification, prioritization, and resolution. Drive adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams.

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Grooming, Sprint Planning, Scrum stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Kanban, and SAFe Lean methodologies and principles across multiple work streams and functional areas.

    Serve as Agile Coa
  • Evernorth
    SAFe Scrum Master
    Evernorth
    Mar 2022 - Sep 2022 (7 months)
    Serve as SAFe Scrum Master for high performance engineering and DevOps Scrum Teams to develop software applications and APIs serving the health care industries market for the client Cigna Healthcare. Facilitate team collaboration and impediments identification, prioritization, and resolution. Drive adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams.

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Grooming, Sprint Planning, Scrum stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Kanban, and SAFe Lean methodologies and principles across multiple work streams and functional areas.

    Serve as Agile Coa
  • KBC A Yokogawa Company
    Sr. Scrum Master / Program Manager
    KBC A Yokogawa Company
    Jun 2021 - Mar 2022 (10 months)
    Serve as Sr. Scrum Master / Program Manager for high performance engineering and DevOps Scrum Teams to develop software applications and APIs serving the petroleum industries market for the client British Petroleum. Facilitate team collaboration and impediments identification, prioritization, and resolution. Drive adoption of Agile S/W development methodologies (Scrum and Kanban practices as well as DevOps) for less mature Scrum teams.

    Coach Product Owners and Scrum teams on creating and estimating Product Backlog, Backlog Grooming, Sprint Planning, Scrum stand-ups, Sprint Demos and Retrospectives, utilizing Agile, Kanban, and SAFe Lean methodologies and principles across multiple work streams and functional areas.

    Se
  • Ercot
    Scrum Master
    Ercot
    Oct 2018 - Mar 2021 (2 years 6 months)
    As a Scrum Master, I am a servant leader to a high-performing development team and I facilitate the adoption, performance and continuous improvement of all Agile / Scrum processes to include breaking down barriers to the team's optimal delivery of software. I am responsible for assessing the company's early transition into an Agile framework and making recommendations and roadmaps for that journey as well as monitoring and communicating our progress to leadership via industry standard metrics.
  • S
    Scrum Master
    Shapiro Settlement Solutions
    Dec 2017 - Jul 2018 (8 months)
    Drive Scrum / Agile processes for the team creating cutting edge innovation in the legal industry. As a Scrum Master, I am a servant leader to a high-performing development team and I facilitate the adoption, performance and continuous improvement of all Agile / Scrum processes to include breaking down barriers to the team's optimal delivery of software. I am responsible for assessing the company's early transition into an Agile framework and making recommendations and roadmaps for that journey as well as monitoring and communicating our progress to leadership via industry standard metrics.
  • Early Warning
    Scrum Master / Project Manager
    Early Warning
    Jul 2016 - Oct 2017 (1 year 4 months)
    Work as an integral member and servant leader to the Risk Solutions team focusing on projects dealing with financial identity checks, data analytics, engineering and cutting edge financial applications such as Zelle (TM).
  • CLEAResult
    Solutions Delivery Project Manager
    CLEAResult
    Sep 2015 - Jun 2016 (10 months)
    Provide day-to-day project management in an Agile / Scrum environment pertaining to Energy Efficiency programs.
  • Worldpay SN
    Scrum Master / Project Manager
    Worldpay SN
    Jun 2014 - Sep 2015 (1 year 4 months)
    Scrum Master and Project manager for large-scale IT infrastructure projects, complex financial software implementations, upgrades and integrations. Ensure that all projects are completed on-time, within budget and are fully PCI compliant. Facilitate all Agile ceremonies. Administrate the company's implementation of AtTask, JIRA and educational portals. Bring to bear my experience and understanding of Agile methodologies and SDLC as well as Scrum and SaaS.
  • SnakeHead Software LLC
    Scrum Master / Project Manager
    SnakeHead Software LLC
    Jan 2011 - Jun 2014 (3 years 6 months)
    Provide professional Scrum Mastering, Agile coaching and project management for numerous software titles through inception to completion for numerous clients in varied industries. Utilized thorough understanding of current Agile methodologies to ensure that all projects were completed on-time, within budget and with an extreme level of customer satisfaction. Conduct all ceremonies and coaching relevant to Agile and Scrum.
  • Kaplan College
    Information Technology Instructor
    Kaplan College
    Jan 2011 - Jan 2012 (1 year 1 month)
    Provided quality education on a variety of Information Technology subjects such as networking, servers, operating systems and programming. Maintained accurate and timely records of each student's academic progress and ensured that the material and educational process was meeting the student's needs. Conducted individual mentoring and guidance as needed.
  • EPIC Technologies LLC
    Manager - IT Infrastructure & Operations
    EPIC Technologies LLC
    Jan 2008 - Jan 2011 (3 years 1 month)
    Managed and participated in an Infrastructure & Operations team consisting of System Administrators and Database Administrators with the mission of providing all levels of support to the company across a WAN of 7 facilities throughout the country as well as internationally. Specifically, the company's ERP system, manufacturing systems, shipping systems, communications, application support, internet / email and video conferencing. Installed, configured and maintained all Windows servers and all Active Directory elements. Developed and maintained all 3rd party relationships. Performed all administrative tasks for my team such as counseling, performance evaluations and professional development. Highlight - IT Project Manager for the reloc
  • E
    Manager - IT Site Operations
    Enturia Inc
    Jan 2004 - Jan 2008 (4 years 1 month)
    Managed and participated in an operations team consisting of System Administrators, Database Administrators and Web Developers with the mission of providing all levels of support to the company across a WAN of 3 facilities across the country as well as internationally. Specifically, the company's ERP system, manufacturing systems, shipping systems, communications, application support, internet / email and video conferencing. Installed, configured and maintained all Windows servers and all Active Directory elements. Developed and maintained all 3rd party relationships. Performed all administrative tasks for my team such as counseling, performance evaluations and professional development. Conducted training to the executive and administr
  • L
    Manager - Information Technology
    Lucchese Inc
    Jan 2000 - Jan 2004 (4 years 1 month)
    Provided all levels of support for a WAN of 4 facilities. Installed, configured and maintained the company's various servers through Active Directory as well as SQL Server. Maintained a workstation environment comprised of Windows NT, 2000 and 9.x machines. Maintained the fiscal budget for the IT department as well as developing and maintaining all 3rd party relationships. Conducted training to the staff on common business applications such as MS Office. Maintained all communication services. Highlight - IT Project Manager for opening a new retail center to include all networking, computers, audio, video and security.
  • S
    Director - Management Information Systems
    Southwest Counseling Center
    Jan 1996 - Jan 2000 (4 years 1 month)
    Managed and participated in an IT team consisting of Network Administrators and Web Developers with the mission of providing all levels of support to the company across a WAN of 4 facilities across the country as well as internationally. Specifically, the company's ERP system, communications, application support, internet / email and video conferencing. Installed, configured and maintained all Windows servers and all web servers. Developed and maintained all 3rd party relationships. Performed all administrative tasks for my team such as counseling, performance evaluations and professional development. Conducted training to the executive and administrative staff on various software packages. Highlight - IT Project Manager for a large-s
  • Texas Tech University Health Sciences Center
    Information Systems Specialist
    Texas Tech University Health Sciences Center
    Jan 1992 - Jan 1996 (4 years 1 month)
    Provided all levels of support to the end users in the Pediatric department for all IT related issues. Highlight - Developed the TechNet NICU database campus-wide in Amarillo, El Paso, Odessa and Lubbock which tracked neonatal birth defects. Utilized this database for the publication of the monthly morbidity and mortality reports as well as the annual pediatric report.
  • US ARMY
    Infantry Team Leader / Operations Specialist
    US ARMY
    Jan 1984 - Jan 1988 (4 years 1 month)
    Supervised a team of infantrymen and served as the team's M60 gunner while on operations. While in garrison, installed, configured and maintained the battalion S3 computer network which allowed for the sharing and updating of Officer Evaluation Reports and Non-Commissioned Officer Evaluation Reports. Developed and deployed numerous data gathering solutions for the accurate maintenance of company rosters.
Education verified_user 0% verified
  • Park University
    Management Information Systems
    Park University
    Jan 2007 - Jan 2013 (6 years 1 month)
  • The University of Texas at El Paso
    Certification in Management, Management
    The University of Texas at El Paso
    Jan 2006
    Management curriculum through the American Management Association
  • New Mexico State University
    Microbiology
    New Mexico State University
    Jan 1988 - Jan 1992 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • E
    ECMS Phase 2 Project
    Apr 2019 - Current (7 years 7 months)
    Develop software for and maintain the digital presence of the company for ERCOT.com and other internal portals.
  • R
    RIOO Project
    Jan 2019 - Current (7 years 10 months)
    Develop software for managing participants in the electrical grid managed by ERCOT.
  • C
    Credit Monitoring and Management Project Phase 2
    Oct 2018 - Current (8 years 1 month)
    Build software for the Credit Monitoring and Management department at ERCOT.
  • C
    Comprehensive Upgrade of Monetra System
    Mar 2015 - Current (11 years 8 months)
    Project Manager for initiative to perform a comprehensive upgrade to our Monetra systems. Developed the project plan, defined the scope, gathered and processed requirements, managed the assets and scheduling. Conducted all meetings, stand-ups and retrospectives. Ensured project was completed in a timely fashion and was fully PCI compliant.
  • C
    Comprehensive Upgrade of Oracle Systems
    Jan 2015 - Current (11 years 10 months)
    Project Manager for initiative to comprehensively upgrade all of our Oracle systems to version 12c. Developed the project plan, defined the scope, gathered and processed requirements, managed the assets and scheduling. Conducted all meetings, stand-ups and retrospectives. Ensured project was completed in a timely fashion and was fully PCI compliant.
  • M
    Migration of Planet A360 Software to Redhat Linux
    Sep 2014 - Current (12 years 2 months)
    Project Manager for effort to migrate our Planet A360 system away from Solaris to new Redhat Linux environments. Developed the project plan, defined the scope, gathered and processed requirements, managed the assets and scheduling. Conducted all meetings, stand-ups and retrospectives. Ensured project was completed in a timely fashion and was fully PCI compliant.
  • P
    Production Environment Relocation
    Jun 2014 - Current (12 years 5 months)
    Project Manager for the comprehensive relocation of the production environment of our payment processing applications to a new datacenter. Developed the project plan, defined the scope, gathered and processed requirements, managed the assets and scheduling. Conducted all meetings, stand-ups and retrospectives. Ensured the project was completed in a timely manner and was fully PCI compliant.
  • C
    Confidential Application for Entertainment Customer
    Feb 2014 - Current (12 years 9 months)
    Project Manager for the development of a mobile gaming application. Developed the project plan, budget, technical specifications and created a cross-functional, multi-location team of developers, artists and musicians. Conducted all routine meetings and stand-ups to include heavy off-shore involvement. Project was completed on time and within budget.
  • C
    Confidential Application for Entertainment Customer
    Jan 2013 - Current (13 years 10 months)
    Project Manager for the development of a mobile gaming application. Developed the project plan, budget, technical specifications and created a cross-functional, multi-location team of developers, artists, musicians and other management. Conducted all planning sessions, stand-ups and retrospectives. Project was completed on time and under budget.
  • C
    Confidential Application for Entertainment Customer
    Mar 2012 - Current (14 years 8 months)
    Project Manager for the development of a mobile gaming application. Developed the project plan, budget, technical specifications and created a cross-functional, multi-location team of developers, artists and musicians. Brought the project across the finish line on time and within budget.
  • C
    Confidential Application for Business Customer
    Jan 2011 - Current (15 years 10 months)
    Project Manager for the development of a business mobile application for a large manufacturing corporation. Developed the project plan, gathered requirements and created technical specifications, pulled together the development team and executed to successful completion. Project was on-time and under budget.
  • T
    Technical Refresh - Credit Monitoring & Management
    Oct 2018 - Jun 2019 (9 months)
    The CMM Tech Refresh project was an internal O&M effort to upgrade the Credit Monitoring and Management application. The current implementation was built from a vendor provided product which was then highly customized and subsequently acquired by ERCOT during the Nodal project in 2008. Although the product remains stable and continues to serve the Market as originally designed, legacy components were becoming more difficult and costly to support. Some of these components including JBOSS, its JVM, and internal reporting libraries were also out of compliance. Project was completed on time and within budget.
  • N
    New Account Opening / Identity Maintenance
    Jun 2016 - Jun 2017 (1 year 1 month)
    This project involved the software development for the NAO and Identity Maintenance team to provide our contributor financial institutions with the ability to perform real-time identity checks and fraud prevention through the company's proprietary software.
  • A
    Arkansas Weatherization Network
    Sep 2015 - Jun 2016 (10 months)
    This project involved the software development to create a multi-company portal that utilized CLEAResult's proprietary software to provide energy efficiencies through the state of Arkansas.
  • N
    New Facility Relocation - Epic Technologies
    May 2010 - Dec 2010 (8 months)
    Project Manager for the consolidation of two large manufacturing facilities into one much larger manufacturing facility, to include all hardware, networking, server relocation and reconfiguration as well as communication services. Developed project plan, managed all 3rd party vendors, contracts and budgets as well as all IT infrastructure personnel. Project was completed within timeline, budget and with virtually no down-time to the end users.
  • D
    Delta Project - Enturia, Inc.
    Jan 2007 - Sep 2007 (9 months)
    Project Manager for all aspects of the IT involvement in the project to include developing the project plan, hardware, software and personnel. Participated in the selection process for the ERP product Oracle Applications. Developed the scope of the project. Ensured that all user requirements and specification documents were gathered and published. Participated the selection of the implementation team. Ensured that all requirements for IT were met in a timely and fiscally appropriate manner. Published all documentation for the validation of the new system to the Food and Drug Administration.
  • N
    New Facility Relocation - Enturia, Inc.
    Jan 2005 - May 2005 (5 months)
    Project Manager for all aspects of the IT infrastructure & operations for moving an existing 60,000 sq ft. manufacturing facility into a new, empty 300,000 sq ft. facility and built the infrastructure from the ground up. Developed the project plan, conducted all meetings, managed all IT personnel, 3rd party vendors and contractors, contract negotiations and fiscal issues. Delivered project within deadline and within budget.
  • N
    New Retail Facility - Lucchese, Inc.
    May 2003 - Nov 2003 (7 months)
    Managed all aspects of IT infrastructure for opening a new retail outlet facility to include all cabling, networking, hardware, software, audio, security, 3rd party vendors and contractors and all IT personnel. Project was completed on time and within budget.
  • N
    New Facility Relocation - Southwest Counseling Center
    Jan 1998 - May 1998 (5 months)
    Project Manager for all aspects of IT infrastructure for relocating a facility of 30,000 sq ft. into a brand new facility of over 100,000 sq ft. Developed the project plan, conducted all meetings, managed all cabling, networking, hardware, computers, security, communications, 3rd party vendors, contracts, personnel and budgets. Delivered project on time and within budget.
  • T
    TechNet Database Development & Deployment - Texas Tech
    Apr 1993 - Jan 1994 (10 months)
    Developed a centralized database application for the tracking of neonatal birth defects. Gathered all data, published the data to all campus departments for pediatrics. Instructed all pediatric staff on the use of the application.
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