Suzy Verdin

Enterprise Senior Renewals Manager

GitLab

Feb 2023 - Current (3 years 5 months)

Supporting Southwest and Mid-Atlantic Enterprise customers responsible for providing the business with a renewal rate and churn forecast on a regular basis for the Enterprise-Growth (ENTG) Segment. Providing an accurate, data-driven forecast that is essential for GitLab’s continued growth as it enables the business to: - Identify and manage Churn and Contraction risk effectively - Drive revenue predictability in support of strategic decision making - Analyze and take strategic action on trends within GitLab’s book of business to mitigate risk

Enterprise Account Manager - West

GitLab

Nov 2021 - Feb 2023 (1 year 4 months)

- Covering West & Mid-Atlantic Enterprise Customers - Supporting the AE's by managing the commercial relationship (quote to cash process) for all customer renewals - Providing customer support by ensuring customers have what they need to be successful with GitLab - Coordinating best practices & outcomes with extended team members such as AE's, CS, and Support - Generating expansion opportunities to contribute to Enterprise NARR goals Performance: FY23 - 131% of Quarterly Quota Attainment - 107% Quota Attainment on Renewal Rate - 154% Quota Attainment on NARR goal

Enterprise Sales Development Team Lead

GitLab

Jun 2021 - Nov 2021 (6 months)

Business Development Specialist

SAP

Oct 2017 - Jun 2019 (1 year 9 months)

Supported the Account Executives on SAP's Financial team to help identify, diagnose, and solve critical business issues for clients through the use of SAP technology. My primary responsibilities are fully dedicated to driving opportunities, business development, marketing, prospecting, and qualifying incoming leads. Proactively engage in team collaboration with Account Executives to manage new sales opportunities, increase pipeline and promote innovation.

Demand Solution Specialist

Televerde

Jan 2016 - Oct 2017 (1 year 10 months)

· Supported Televerde’s sales team to identify net new opportunities and grow existing accounts. · Responsible for expanding Televerde’s footprint within the Healthcare Technology space. · Organized and lead strategy plans. · Moved deals through the pipeline by nurturing prospects.

Lead Development

Televerde

Oct 2013 - Jan 2016 (2 years 4 months)

· Performed lead generation on multiple campaigns within different industries but, primarily in the Healthcare space. · Provided Sales Optimization for a team varying from four to six agents. · Collaborated with Agent Performance Manager and Client Success to ensure the clients’ needs were being met with leads that had gone dark or resulted in closed lost.

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