Stephen Phillips

Manager, Recruitment Operations

BrightBee

Mar 2025 - Current (1 year 8 months)

• Lead and optimize the entire recruitment process for high-volume hiring across various K–12 education support roles nationwide.
• Align the hiring strategy with real-time customer demand and supply targets received from Sales to ensure adequate staffing coverage and fulfillment.
• Manage a distributed team responsible for sourcing, applicant screening, interviews, and clearance, maintaining operational excellence across different time zones.
• Develop and refine scalable workflows for candidate engagement, compliance, and activation to streamline the hiring process.
• Collaborate cross-functionally with Sales, Marketing, and Customer Experience teams to ensure that recruitment efforts meet both business and candidate n

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Talent Consultant & Project Manager (EdTech Client & Individual Clients)

EdTech Client

Dec 2024 - Mar 2025 (4 months)

As an independent contractor, I am currently supporting a client in the EdTech space to scale their sales team. As a project manager, I work with individual clients to support in: short-term projects, operational support (such as synthesizing SOPs and processes to help achieve deliverables quicker), resume re-writes and refreshes)

Senior Recruiter (Left due to values alignment)

Just Right Reader

Oct 2024 - Dec 2024 (3 months)

Greenhouse Admin & system roll out Recruitment Audit Project Built Pipelining strategy Identified opportunities to enhance, optimize, and streamline systems and processes

Recruiter (Left to pursue senior position (vertical move) at Just Right Reader)

GXO Logistics Inc

Jan 2024 - Oct 2024 (10 months)

- Responsible for full cycle recruiting for assigned requisitions spanning hourly & salaried openings - Lead several talent-focused projects and initiatives such as resume/interview workshop, resulting in focused retention and growth efforts and facilitating and nurturing community partnerships, resulting in establishing GXO’s brand and pipelining strategy - Actively participate in preparing materials (data, decks, collateral) for recruitment marketing and QBR presentations

Recruiting ATS Coordinator (Short Tenure as GXO aligned more with my career growth goals)

Tek Experts

Nov 2023 - Jan 2024 (3 months)

- Served on the Talent Operations & Governance team as ATS SME providing backend and process-based solutions to a global talent acquisition team via ticketing system - Led several multi-faceted projects that included coordinating global collaboration, task management – employing strong relationship building and stakeholder engagement - Utilized iCIMS to provide detailed reports for presentations, MBRs, and leadership

Leadership Team Indianapolis

Out in Tech Indianapolis Chapter

Mar 2023 - Jan 2025 (1 year 11 months)

working to make the tech industry more inclusive for LGBTQ+ individuals

Talent Acquisition Specialist (Impacted by a reorganization)

Vivi

Aug 2022 - Nov 2023 (1 year 4 months)

- Owned and executed the global recruiting function for a high growth ed tech company, providing a white glove & value-aligned candidate experience in the regions of US, AUS, and UK resulting in over 30 quality and retained hires spanning several departments such as; sales, marketing, product, tech support, finance, and G&A with 85% acceptance rate, 25 days average time to hire, and 10 days average time in stage. - Utilized creative sourcing and recruiting methods to proactively identify and attract top-quality passive & active talent. - Partnered with hiring managers & teams to build a deep understanding of Vivi culture and role requirements to source and hire the best candidates. - Utilized data to dive decisions, share insights, and reco

Talent Development & Growth Specialist (Left to pursue more full cycle opportunities at Vivi)

Zylo

May 2022 - Jul 2022 (3 months)

Learning & Development Own and execute on the Zylo onboarding program ensuring all new hires are trained on company-wide information Partner with Hiring managers to ensure new hires are getting departmental and position level training Create, build, and execute on company-wide training programs Talent Acquisition Manage full cycle recruiting for assigned requisitions including sourcing qualified candidates Help the team continue to drive a diverse and inclusive culture through our recruitment and hiring practices Become the internal expert on our ATS and its capabilities Drive process improvement throughout recruitment, onboarding, and the employment life cycle Ensure all candidates and employees have a world class experience from start to

Talent Acquisition Specialist

Zylo

Sep 2021 - May 2022 (9 months)

I serve the People Team at Zylo specializing in a supreme candidate onboarding experience as well as supporting various Zylo employee programs and projects Zylo is the leading enterprise SaaS management platform that transforms how companies manage and optimize their SaaS applications. By providing transparency of SaaS spend, license utilization, and user feedback, Zylo provides one SaaS system of record, empowering business leaders to discover, manage, measure and secure their SaaS investments. Job Responsibilities: - Schedule interviews and phone screens through our applicant tracking system (ATS - Greenhouse) - Assist TA Partners in sourcing qualified candidates - Update candidate records and job postings in our recruitment systems - Lau

HR Coordinator (Short tenure due to personal reasons prompting relo back to Indiana)

District Photo Inc

Jul 2021 - Sep 2021 (3 months)

I was able to engage in various aspects of the Human Resource space including TA, Onboarding, Compliance, Engagement, and Retention. Fantastic experience! Relocation back to Indiana was necessary

Recruiting and Human Resource Lead (Left to relo for opportunity in Phoenix, AZ)

Noahs Animal Hospitals

May 2021 - Jul 2021 (3 months)

- Owned and executed organizational recruiting function, resulting in successfully hiring/onboarding 85 employees in a year while serving as a partner to hiring managers to build systems and processes that scaled easily. - Owned and executed internship and externship programs, serving as the point of contact for university program directors. - Managed and optimized company Indeed and LinkedIn accounts highlighting employee review campaigns, and implemented employer branding efforts to increase awareness. - Owned functionality of company HRIS and ATS - Attended career fairs and networking events to help fill openings and build candidate pipeline.

Human Resources Coordinator

Noahs Animal Hospitals

Aug 2020 - May 2021 (10 months)

• Manage all on-boarding processes for newly hired staff including; processing background checks, pre-employment drug screens, tax documents, staff account creation, communicating to payroll and other needed departments, ordering of staff uniforms, and ensure start dates
• Manage all off-boarding processes including exit interviews, retention efforts and utilizing data to better support current staff
• Manage all recruiting efforts for hourly staff including; conducting phone interviews and placing qualified talent in the best hospital, facilitating communication with management to assess current and long term staffing needs
• Collaborate with Director of Operations in doctor recruitment efforts such as virtual job fairs

Elementary School Counselor

MSD of Warren Township

Jul 2017 - Jul 2020 (3 years 1 month)

• Act as socio-emotional leader of the building for 423 students, 18 teachers, and support staff
• Collect and analyze pre & post data to assess student knowledge or skill acquisition (80% acquisition student data, 93.5% acquisition data from ISCA conference presentation attendees)
• Serve as New Teacher Mentor
• Collaborate on the following; School Improvement Committee, Culture and Climate committee, Safety & Crisis Team, District PBIS Leadership Team, Health committee, and Parent Teacher Association (PTA)
• Chairman of social committee
• Facilitator of Positive Behavioral Interventions and Supports (PBIS) tier 2 and 3 cadres, allowing for consistent implementation and data collection within a Multi-Tiered System

School Based Therapist

Community Health Network

Feb 2017 - May 2017 (4 months)

• Provided therapeutic support/mental health services for middle school students
• Collaborated with teachers and administrators to determine student needs and assess best intervention
• Maintained rapport with families to keep student care congruent with home practice
• Received extensive training in suicide risk assessment, management of crisis situations, and referring out

Life Skills Specialist

Community Health Network

Sep 2016 - Feb 2017 (6 months)

Undergraduate Teaching Assistant

Indiana University Bloomington

Aug 2012 - May 2013 (10 months)

• Worked under the supervision of Mrs. Irene Weber to provide direct student services in the classroom Review sessions, holding weekly office hours, collaboration with professors to enforce class/course policy Contact Irene Weber: vlachosi@indiana.edu

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Chairman and Peer Mentor

Counseling and Psychological Services CAPS

Aug 2011 - May 2013 (1 year 10 months)

• Trained extensively with quality counselors and mental health professionals to serve as a first line mental health referral source for undergraduate students.
• This experience also prepared me to perform depression screenings and recognize signs of general mental stress.
• Elected outreach chairman, where I worked with a task team to promote and accomplish multiple campus-wide efforts on campus. Contact Chris Meno: cmeno@indiana.edu

Assistant Store Manager

Pacsun

Jan 2011 - Jan 2013 (2 years 1 month)

• Assisted in managing employees, schedules, store appearance, and customer relations
• Able to work in high demanding environments and meeting goals and deadlines
• Mediated employee concerns
• Ensured total customer satisfaction
• Attended monthly staff meetings with senior staff to set sales goals and plan store-wide team building events

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Stephen Phillips

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