Kirsten Villa

Network Security Engineer R&D

Lawrence Livermore National Laboratory

Oct 2022 - Current (3 years 10 months)

Contribute to analysis of OT and IT network data to identify potential vulnerabilities and indicators of compromise working with interdisciplinary teams of scientists and engineers on relevant national security projects. Contribute to presentations that communicate results to sponsors and other stakeholders. Participate in testing and validating new OT network characterization tools, working with LLNL’s cyber-physical testbed team. Work with other LLNL scientists and application developers to bring research results to practical use in LLNL programs.

System Administrator

TekSynap

Sep 2021 - Oct 2022 (1 year 2 months)

Manage day to day operations by monitoring system performance, configuration, maintenance and report Ensures records of system downtime and equipment inventory are properly maintained Train staff in how to use software/hardware Perform troubleshooting as required Establish, maintain and manage user accounts Install/modify/maintain systems and utility software Diagnose and recommend fixes to problems or potential problems with the network and its software/hardware/systems Ensure stable operations of the computer software systems and network connections Analyze and resolve software program and connectivity issues Assist with system design, development, and implementation

Information Security Analyst, Senior

General Dynamics Information Technology

Jan 2021 - Aug 2021 (8 months)

• Recognize potential, successful ,and unsuccessful intrusion attempts and compromises through reviews and analysis of relevant event detail and summary information • Assist with implementation of counter-measures or mitigating controls • Ensure integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices • Perform periodic and on-demand system audits and vulnerability assessments, including user accounts, application access, file system and external web integrity scans to determine compliance • Ensure the safety of information system assets and protection systems from intentional or inadvertent access of destruction

T

Information Technology Support Specialist

TekSynap

Oct 2020 - Jan 2021 (4 months)

T

Regional Lead PC Technician

TekSynap

Oct 2019 - Jan 2021 (1 year 4 months)

• Respond to customers’ requests for assistance via the Remedy ticketing system. Instrumental in reducing the ticket count by 67% in a matter of weeks and maintaining that pace of ticket closure. • Participate in weekly meetings, updating management on projects, broach issues and concerns that need to be addressed • Provide encouragement and support to my team • Ensure tickets and projects are completed in an efficient manner while maintaining high quality of work • Communicate with my entire team any changes in SOP and answer any questions as a result of the change. • Interact with customers via email, phone, and one-on-one environments including remoting into user’s systems to verify issues and/or usability • Update, install, and/

C

PC Technician

Creek Technologies Company

Oct 2018 - May 2019 (8 months)

• Security clearance - Secret • Tier 1 and 2 support on a site of over 1600 personnel • Utilize the Remedy ticketing system to respond to incidents throughout the site • Reimage laptops and tablets • Manage assets including thick, thin, and zero clients with peripherals, printers, and inventory RFID guns

C

PC Technician

Creek Technologies Company

Oct 2018 - May 2019 (8 months)

• Security clearance - Secret • Tier 1 and 2 support on a site of over 1600 personnel • Utilize the Remedy ticketing system to respond to incidents throughout the site • Reimage laptops and tablets • Manage assets including thick, thin, and zero clients with peripherals, printers, and inventory RFID guns

U

Software QA Intern

University Enterprises State Fund

Jun 2018 - Aug 2018 (3 months)

• Introduced to web application security tools (Burp Suite Professional vs 1.7.37, OWASP/ZAP, IBM AppScan vs 9.0.3.9). • Given a test plan, make sure each aspect of the program returned expected result, include documentation, utilizing manual and automated methodologies. • Experience with HPQC ALM vs 12.21.18 • Manually discover XPATHs (i.e. not copy and paste) of web application in order to facilitate automated testing. • Executed test cases and respond to defects.

I

Electrican

IAP LLNL

Jan 2007 - Mar 2010 (3 years 3 months)

Repair/replace/install/maintain lights and fixtures throughout a national laboratory. Required the application of my electrical knowledge and skills in addition to properly using the correct tools for each job.

Store Manager

Vitamin World

Aug 2004 - Dec 2006 (2 years 5 months)

Vet applicants, offer employment opportunities, train employees, discipline up to and including termination. Assist other stores with technical issues. Maintain inventory and used my interpersonal skills to double annual store profits for two consecutive years.

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