Hospitality Operator Turned Tech-Enabler | 28 Years Leading Teams, Building Systems & Scaling Experiences | Transitioning into AI/Tech Ops & Customer Success28 years in hospitality taught me how to build, scale, and lead. I’ve launched brands, opened restaurants, trained teams, and implemented systems that stick. From running my own ventures to consulting for national retailers, I’ve led cross-functional teams, optimized workflows, and delivered results.Now, I’m pivoting into tech—bringing real-world experience to roles in AI implementation, customer success, and product training. I thrive where people, process, and product meet, and I’m ready to help tech companies scale smarter and serve better.