As a Senior Client Relations Manager at OutFlow, I help M&A professionals, Private Equity and Family Offices close more deals by leveraging my extensive experience and network in the payments industry to identify and connect with potential clients, understand their needs and challenges, and propose tailored and innovative solutions that meet their goals and expectations. Before joining OutFlow in November 2022, I was an Enterprise Account Manager for 4 years at Flutterwave, a leading payments platform that connects African businesses to the world. There, I managed relationships with key merchants and partners globally. As the founding member of Flutterwave's Account Management Team, I set up processes and playbooks for the Account Management Team, streamlining team operations, and achieving client retention and growth targets while ensuring alignment with the company's goals. I have a passion for relationship management, seamless user experiences, and product development. I am always looking for new ways to optimize processes and enhance user experiences.