Jenna Young

Director, People Operations (Head of HR)

Wheel

Apr 2026 - Current (7 months)

Strategic People Leadership: Leading the design and execution of end-to-end People Operations programs, including talent acquisition, performance management, and L&D to drive business growth.

Employee Lifecycle Excellence: Owning the full employee lifecycle—from Ashby-integrated recruiting and onboarding to engagement and offboarding—ensuring scalable, compliant, and people-centered processes.

Culture & Engagement: Building innovative programs to foster connection, belonging, and high performance within a remote-first environment for all "Wheelies."

Performance & Growth: Implementing robust performance frameworks (goal setting, reviews, and feedback) and continuous learning initiatives to empower managers an

Fractional HR Leader (Contract)

Unilever

Oct 2025 - Apr 2026 (7 months)

Contract HR Solutions Architect specializing in Paylocity, Workday, Lattice, and Greenhouse—driving system optimization, process documentation, and operational efficiency across the employee lifecycle.

Director, People Programs

Tekion Corp

Aug 2024 - Oct 2025 (1 year 3 months)

-Operational Transformation: Designed and executed global people programs, establishing performance
metrics and continuous improvement loops to enhance operational excellence.
-Systems Ownership: Directed global systems optimization and technology stack management, focusing on data integrity, workforce planning, and analytics.
-Governance: Led the cross-functional AI Committee to establish company-wide policies, training, and
ethical adoption frameworks for new technology organization wide.
-Total Rewards: Oversaw salary benchmarking and compensation alignment programs to ensure global equity and competitiveness.

Senior Manager, Global Talent Acquisition Operations

Tekion Corp

Jul 2023 - Aug 2024 (1 year 2 months)

Oversaw global TA operations, process efficiency, and systems optimization for a rapidly scaling tech organization.
Directed salary benchmarking and compensation alignment initiatives to ensure competitiveness and equity.
Implemented process improvements that increased hiring velocity and streamlined recruiter enablement.

Manager, Global Talent Acquisition Operations

Tekion Corp

Jan 2022 - Jul 2023 (1 year 7 months)

Managed global recruiting operations, vendor management, and technology stack for TA.
Partnered with leadership to design efficient workflows and automation across candidate and hiring manager experiences.
Led global projects to enhance data integrity, reporting, and analytics for workforce planning.

Talent Acquisition Operations Manager

Tekion Corp

May 2021 - Jan 2022 (9 months)

Director, Human Resources

The Wesleyan

May 2020 - May 2021 (1 year 1 month)

-Systems Implementation: Led the selection and end-to-end implementation of a consolidated HRIS,
replacing fragmented legacy systems to streamline administration for 450+ employees.
-Benefits & Policy: Revamped total rewards frameworks, compliance policies, and vendor relationships to strengthen the employee experience and reduce risk.
-Crisis Leadership: Directed strategic workforce planning and retention initiatives during the COVID-19
pandemic.

Director, Human Resources

Epiphany Dermatology

Oct 2016 - Apr 2020 (3 years 7 months)

-Scalability & Growth: Architected the HR infrastructure from the ground up, scaling the organization from 30 to 550+ employees through aggressive M&A and organic growth.
-Infrastructure Design: Built all HR policies, compliance structures, and compensation models; served as the lead for benefits and federal/state employment law adherence.
-M&A Integration: Acted as the primary lead for integration planning, ensuring seamless transitions for
acquired talent and systems.

HR Operations Manager

Yodle Webcom Inc

Apr 2016 - Oct 2016 (7 months)

• Manage HRIS Processes - Workday and migration to ADP (WFN, Vantage, eTIME)
• Manage HR Operations
• Build Communication/Training Materials for HR, Employees, Managers
• HR Training Facilitation across multiple sites
• Instructional Design Lead for Employee Development
• Build out Onboarding best practices, expectations, templates, etc.
• Culture & Employee Engagement Liaison
• HR Escalation Point for Candidate BGC Hiring Decisions
• Lead Analysis on New Hire, Engagement, Departure and Best Places to Work Surveys
• Support Integration Focus Groups
• Produce/Analyze HRIS Reports including Headcount Summary, Turnover and Sales Ops for Talent Directors, Finance and Executives

HR Operations Lead

Yodle Webcom Inc

Apr 2015 - Apr 2016 (1 year 1 month)

• Manage all HR/TA Operations (job boards, vendors/agency contracts, BGC, offer letters, stock options, onboarding, job changes, terminations, unemployment claims, employment verifications, etc. for a company of 1,400+)
• Manage team of 4 HR/TA Coordinators across 3 locations (AZ, NY, TX)
• Create/Facilitate HR/TA Program Employee & Manager Trainings
• Create learning materials/guides/training videos for HR/TA Operations Processes
• Work closely with HRIS Manager to ensure reporting, implementation and integration needs are met for all HR/TA systems
• Manage agency/vendor relationships for all temporary and contingent workers contracts (payroll, sourcing, etc.)
• Responsible for making final determinations of h

Senior Human Resources Coordinator

Yodle Webcom Inc

Aug 2013 - Aug 2015 (2 years 1 month)

• Manage, lead and facilitate all New Hire Orientation & Onboarding processes for all 5 Yodle locations (1400+ employees and growing) bringing on an average of 130 new hires per month
• Implemented electronic onboarding (March 2014) for the entire organization and continue to maintain a streamline approach for all offices to remain compliant with I-9 legal forms, handbook/policy forms, etc
• Answer day-to-day employee questions regarding benefits, payroll, employee relations, accommodations, scheduling, etc.
• Coordinate completion of all HR Online Trainings for new hires to complete within 30 days of hire (Respectful Workplace, PCI/HIPAA Compliance, Webtime)
• Oversee and conduct employment verification & unemployment c

Human Resources Coordinator

CHI St Joseph Health

Jul 2011 - Aug 2013 (2 years 2 months)

• Manage employee licensing within hospital
• Backup Payroll Coordinator in all functions (including annual raises, longevities, bonuses, etc.)
• FMLA/Benefits/STD coordination
• Coordinate Education Reimbursement program
• Coordinate onboarding program 2000+ employees as a system throughout the first 90 days
• Create/Analyze quarterly results from Internal Customer Satisfaction Survey for the system
• Conduct Exit Interviews with employees leaving the organization and analyze results weekly

Human Resources Intern

CHI St Joseph Health

May 2011 - Jul 2011 (3 months)

• Organize and facilitate new team member orientation biweekly
• Help market and facilitate employee survey, monitor participation and analyze results
• Use Healthstream employee survey data to develop action plans to improve employee engagement and satisfaction
• Input/Analyze data using Meditech software
• Create/implement merit-based employee satisfaction program

About

Detail

Timeline

Résumé

Jenna Young

About

Detail

Behavioral traits