I’m the Chief Customer Officer at Automattic, the company that’s democratizing publishing, ecommerce, and messaging. My background is in WordPress, cultural anthropology, sociology, and design, and I’ve spent my career bridging the gap between products and the people who use them. When I’m not online, I’m outside—snowboarding, biking, or skate skiing. I’m a certified Wilderness First Responder, a devoted Goldendoodle owner, and always on the lookout for a great cup of coffee.