Guido B

Senior Salesforce Admin

Inclusion Cloud

Feb 2025 - Current (1 year 8 months)

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Founder

TechConcert

Jan 2017 - Current (9 years 9 months)

TechConcert was born from the passion and expertise of two professionals passionate about technology and events. Guido Burgos and Rodrigo Hussen met in 2013 while working as FIELD technicians at T4F, where they were responsible for the entire technological infrastructure of events—from setting up ticket offices to implementing internet networks and access systems. Over four intense years, the duo gained experience in more than 200 events across Brazil, developing a deep understanding of the entertainment industry's technological needs. In 2017, driven by the dream of democratizing access to quality internet, they founded TechConcert. The year 2019 brought unexpected challenges with the pandemic but also an opportunity for reinvention. At a

Senior Salesforce Administrator

Pluxee Brasil

Oct 2023 - Jul 2025 (1 year 10 months)

• Managed ongoing development projects involving CPQ, advanced approvals, and object management using Agile methodology.
• Supported maintenance and development tasks for Flossum deployments and customizations.
• Collaborated with B2B development team on Sales Cloud and Service Cloud implementations. Key CPQ Responsibilities: ● Design and launch new products, including configuration of product fields, rules, pricing matches, and price books. ● Develop, adapt, and implement pricing rules and strategies. ● Create and manage advanced approval workflows, ensuring compliance and efficiency. ● Manage user access and approval group assignments to maintain organizational workflows. ● Enhance the user experience for quoting processes, focu

Salesforce Administrator

Siteimprove

Sep 2022 - Oct 2023 (1 year 2 months)

As a Salesforce Administrator, I am responsible for ensuring that the system is operationally sound. My key duties and responsibilities include the following: ● Act as the chief system administrator for the Salesforce.com environment, which has more than 450 users. ● Manage all fundamental administrative functions, such as general configuration, user account maintenance, reporting and dashboards, workflows, and other routine chores. Complete. ● Data governance and management in general; data deduplication, scrubbing, access controls, data loads, migration/mapping activities, and so on. ● Monitor project management apps to ensure that the team is k

Salesforce Administrator

K2 Partnering Solutions

Jul 2021 - Jan 2023 (1 year 7 months)

Salesforce consultant. My most recent project with K2 was as a Salesforce Administrator at UNIDAS.

Salesforce Administrator

Unidas

Jul 2021 - Jan 2023 (1 year 7 months)

Project on vehicle rental business with an emphasis on Salesforce optimization. The major purpose of this project is to align the Salesforce solution with market best practices and assist various projects with project architecture optimization. I've been collaborating with the Ouro Verde Salesforce Architect to help other projects optimize their development so that Salesforce doesn't become overburdened with bad practices. I've been promoted to be a link between projects, ensuring that each solution developed by Ouro Verde gets the most out of it. Show less

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Salesforce Administrator

Nov 2020 - Jul 2021 (9 months)

The goal of this project is to find the finest solutions for a financially oriented startup. I've spent time researching the best options for this organization, including Salesforce, Office360, URA, and an Omnichannel solution that I built and executed with the help of other IT suppliers. Salesforce Service Cloud was linked to WhatsApp Messaging, Phone CGI, SMS reader, and Einstein, which filtered clients through WhatsApp.

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Solutions Architect

Feb 2020 - Nov 2020 (10 months)

The goal of this project is to find the finest solutions for a financially oriented startup. On this project, I installed the Office 360 solution, which included Exchange server configurations, SharePoint, and Azure domain. I also developed the company network, including the number of access points, switches, and equipment required, as well as UNIFI controller implementation. VTiger was used as the CRM, and Mautic was employed as the marketing tool. This was a Fintech company, thus the major goal was to construct a website where you could buy and sell financial items and have a matching system. I designed the software architecture, and a team of developers implemented the plan. The solution was created with PHP and was part of Banco do Braz

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Fundador

YoungWey Automation

Apr 2017 - Jan 2020 (2 years 10 months)

Project with a strong emphasis on creation Create automations to meet the needs of customers while reducing manual work. The goal was to offer these services and generate a need for the client while also making customizations to meet their specific requirements. Python was used as a development language.

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Cofundador

Feb 2016 - Jan 2017 (1 year)

Analista de processos e implantação trilíngue

Stefanini Brasil

Oct 2015 - Feb 2016 (5 months)

IT Field Service Supervisor

a

Oct 2012 - Jan 2015 (2 years 4 months)

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Técnico de informatica field

VO2 Informatica

Oct 2012 - Jan 2013 (4 months)

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Captador

PerDM Consulting

Jan 2012 - Apr 2012 (4 months)

Trabalhei com captação de recursos para ONGS como Médicos sem fronteiras , ação de marketing F2F, depois me tornei líder e trabalhando treinando, e liderando uma equipe de captadores de recursos.

Técnico de informatica

Child Advocates San Antonio (CASA)

Jan 2011 - Oct 2012 (1 year 10 months)

Suporte aos usuários, concertar PC's

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Professor particular

Jan 2011 - Dec 2011 (1 year)

Aulas Particulares de espanhol

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IT Mananger

May 2010 - Sep 2010 (5 months)

Estruturação técnica da empresa.Configuração do servidor. Manutenção da Rede. Monitoramento de computadores e pessoas, mantendo controle meticuloso dos processos que rodavam em cada maquina. Gerenciamento de rede, arquivos e internet. Criação de processos de controle e indagação on-line e off-line. Criação de sistemas avançados de gerenciamento de arquivos.

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Atendente

Central de turismo Express

Dec 2009 - Apr 2010 (5 months)

Venda de ingresso, passagens aéreas e venda de tours pela cidade de São paulo, atendimento ao cliente em geral, tratativas com outras empresas da areá, especialização em vendas ao consumidor final e intermediários diversos.

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Suporte técnico

AW4

Jan 2008 - Dec 2008 (1 year)

Técnico de informatica, trabalhando em laboratório interno formatando computadores, reinstalando softwares, trocando peças e montando novos computadores. Qualificação para atender clientes, lidando com problemas de rede instalação de programas e help-desk. Assistência técnica de redes instalação de hardware.

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Guido B

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